Position Type
Full Time Remote
Education Level
High School
Description
Urology Clinics of North Texas is currently needing a Patient Coordinator for our Fort Worth-Alliance location (work remotely)
MAJOR JOB DUTIES AND RESPONSIBILITIES
- Prepares AUA’s, New Patient, PQRI, and Medical History Forms.
- Scans patient’s insurance card and driver’s license and uploads to the patients chart. If the Benefits Sheet states “Scan Card” the employee is to email the Insurance Verification Representative for that physician.
- Responsible for collecting co-payments, balances and large amounts prior to patient being seen by physician.
- Directs patient complaints or problems to the attention of the Front Desk Supervisor or Office Administrator.
- Prints off charge tickets for the next day and ensures all data from billing spreadsheets are on the charge tickets.
- Assists with check-out duties when necessary.
- Performs other tasks and duties as may be added from time to time.
- Performs special projects as assigned by the administrator, supervisor, or other members of management.
- Maintains a basic understanding of urology-related conditions, diseases and procedures.
- Utilizes good communication skills during interactions with patients and co-workers.
- Achieves and maintains positive working relationships and rapport with colleagues, physicians, employees, and other health care providers to ensure quality delivery and promotion of health care.
INDEPENDENT JUDGMENT
Work is performed in accordance with established procedures and by using independent judgment and discretion.
Qualifications
ESSENTIAL SKILLS, BODIES OF KNOWLEDGE, AND ABILITIES THAT ARE REQUIRED FOR THE POSITION
- Must have interpersonal skills as well as verbal and written communication skills necessary to communicate effectively with physicians, nurses, patients, co-workers, hospital staff and others.
- Must have the ability to multitask and pay close attention to detail.
- Must have the knowledge of medical office methods and procedures.
- Must have basic computer skills and an understanding of the practice’s computer system. (EMR/PM/Scheduling)
- Must have a High School Diploma or equivalent
