US Remote
DESCRIPTION
Under the direct supervision of the Practice Manager, the Patient Service Representative provides front desk support by performing a variety of clerical and receptionist duties in support of daily patient services within clinical areas: greets patients, check in and check out procedures, appointment scheduling, insurance and authorization verification, updating patient demographics, audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer, sorting incoming faxes and paperwork, assisting with sending outgoing faxes, scanning documents to medical records, preparing and sending letters, and working closely with Practice physicians, nurses, staff and other UCSD departments. Other related duties as assigned.
MINIMUM QUALIFICATIONS
- Two (2) to Three (3) years previous related experience in a large complex healthcare setting.
- Strong knowledge of third party payors including federal, state, and private health plans.
- Demonstrated computer skills/ability to work between multiple systems during calls.
- Ability to work in an interactive environment.
- Possess excellent customer service skills.
- Ability to maintain strict confidentiality.
PREFERRED QUALIFICATIONS
- Experience in a fast paced, multi-specialty clinic.
- Authorization and registration experience.
- Urgent (walk-in clinic) or Primary Care experience.
- EPIC.
SPECIAL CONDITIONS
- Must be able to work various hours based on business needs. Possible overtime.
Pay Transparency Act
Annual Full Pay Range: $54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $26.18 - $32.54
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
