RemX is currently hiring a Remote Customer Tech Support! MUST HAVE PREVIOUS RECENT TECH SUPPORT EXPERIENCE
For Immediate consideration please send your updated resume, that reflects your Tech experience to dare.peery@remx.com
Job Posting: Customer Support Specialist
Location: Remote- MUST BE LOCATED IN GA OR NC
Full-Time Position
Shift:
- Monday – Friday; 7am – 7pm
- No weekends required yet, but flexibility is necessary
Training:
- Monday – Friday, Regular office hours
- 2 weeks long
Pay:
Position Details:
We’re seeking a Customer Support Specialist to provide exceptional customer service and resolve inquiries in a fast-paced, dynamic environment. This is an opportunity to contribute to a growing, people-focused company, while continuously improving your skills and making a positive impact on customers’ experiences.
Looking for candidates who:
- Are people-focused and passionate about helping others
- Thrive in a scaling organization and are eager to improve processes
- Focus on first-call resolution and delivering top-tier service
Position Requirements + Additional Details:
- Experience: 3+ years in a Customer Tech support position REQUIRED
- Technical Skills: Strong troubleshooting skills for both software and hardware issues; experience with tools like Netsuite, CRM platforms, and ticketing systems
- Organizational Skills: Proven ability to manage logistics, workflows, and multiple projects efficiently in a fast-paced environment
- Communication: Clear, empathetic communicator with a knack for building strong client relationships
- Customer Focus: A proactive problem-solver who is committed to delivering exceptional service and building trust
Join us at a company that values your growth, wellbeing, and impact on the customers we serve. Apply today!
