Title: Regional Care Specialist (Hybrid-Remote - Bloomington, IN)
Location: Bloomington United States
Working time: Full-time
Job Description:
Description & Requirements
Maximus is seeking a detail-oriented and compassionate Regional Care Specialist to join our team. In this role, you will conduct assessments and provide intake counseling for individuals participating in Medicaid Waiver and Long-Term Services and Supports programs. The successful candidate will ensure assessments and counseling are completed in accordance with state directives, MAXIMUS processes, and regulatory timeframes. This position offers the opportunity to make a meaningful impact by helping individuals access vital support services.
Please note: This position will be working for Maximus through a 3rd party vendor
About the program:
The Indiana Level of Care Assessment and Referral (IN LCAR) program is a statewide initiative focused on evaluating and determining the appropriate level of care for individuals seeking long-term services and support. The program ensures that individuals receive assessments tailored to their needs, facilitates connections to the appropriate resources, and supports efficient transitions between care settings. As part of a collaborative team, professionals in this program play a critical role in improving access to services and promoting quality outcomes for the people of Indiana.
Essential Duties and Responsibilities:
Responsible for completing medical and/or behavioral health assessments within contract requirements
Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
Travel may be required based on program contract requirements
Performs other related duties as assigned.
Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
Ability to collect data, define problems, establish facts, and draw valid conclusions
Excellent written and verbal communication skills
Excellent interpersonal and customer service skills
Proficient in Microsoft Office Suite
Excellent organizational skills and attention to detail
Ability to work in a fast-paced environment
Ability to work independently and meet timelines
Minimum Requirements
Education and licensure requirements are based on program contract requirements and are outlined in job posting
High School Degree or equivalent required
Minimum 2 years of clinical experience required
LPN, RN, LCSW, or related licensure may be required based on contract requirements
Registered Nurse (RN)
or
Bachelor's degree in health, social work, or related field
or
Associate degree in nursing
or
Master's degree in any field.
and
At least one (1) year of experience in the human services field.
Familiar with behavioral health diagnoses, psychotropic medications, and medical diagnoses.
Ability to assess individual needs effectively and provide accurate counseling regarding available support options.
Strong multitasking skills with the ability to prioritize and manage a high volume of tasks.
Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and comfortable working with various digital tools.
Ability to work independently and as part of a team in a fast-paced environment.
Strong written and verbal communication skills, with the ability to interact professionally with internal teams and external providers.
Preferred Requirements
Prior experience using interRAI assessment system
Experience working with Medicaid Waiver, Long-Term Services, and Supports, or similar programs.
Knowledge of state-specific regulations related to Medicaid Waiver and other support services.
Familiarity with Person First standards and HIPAA compliance in healthcare settings.
Additional certifications related to social work, healthcare, or human services are a plus.
Home Office Requirements:
Maximus provides company-issued computer equipment
Reliable high-speed internet service
Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
Private and secure workspace
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
