Commercial Administrative Assistant
Fully Remote, OH
Full-time
Description
Soleo Health is seeking a full-time Commercial Administrative Assistant to work Remotely (USA). Must be in Eastern time zone.
Join us in Simplifying Complex Care!
Soleo Health Perks:
Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
No Weekends or Holidays
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program
The Position:
The Commercial Administrative Assistant provides support to the regional field sales teams. This position is designed to support a wide range of administrative tasks and free up the sales team to drive more volume into the region. This position acts as a liaison between the field sales team and other key internal and external stakeholders involved in onboarding of new patients to Soleo Health.
Responsibilities Include:
Performs general clerical duties to include but not limited to answering calls, photocopying, faxing, scanning, mail distribution, and sales supply inventory management.
Act as general liaison between field sales and patient access, TCMC, and local fulfillment centers where appropriate.
Monitor all referral platforms like Curaspan, Allscripts, Wellstar, Epic, etc. along with fax queues and emails for new referrals, orders etc.
Communicate and monitors Insight and TEAMS threads to notify patient access of referrals in process and help establish order of priority.
Facilitate team calls to review referral activity and status of pending patients.
Establish platforms within TEAMS to assist with overall communication.
Responsible for the coordination and scheduling of internal and external commercial meetings; gathers and prepares necessary agendas, materials, and handles all other logistics.
Creates therapy specific customer packets for territory managers.
Interface directly with customers and referral partners when necessary.
Facilitate the transmission of pertinent documents and reports to referral partners.
Send acknowledgement and appreciation messages to health care provider offices after receiving a referral.
Prepare Excel, Word, and PowerPoint documents as required.
Possess a high level of confidentiality, honesty, and integrity in all matters.
Consistent and punctual attendance. Must be able to adapt to and support changing schedules and priorities.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.
Schedule:
Monday-Friday 8:30am-5:00pm
Requirements
High School Diploma or Equivalent
2 years of experience in an office setting/environment
Proficient in Microsoft Suite (Excel, Word, PowerPoint, Outlook) a must
Professionalism, Problem Solving, Supply Management, and Inventory Control
Strong communication skills, both oral and written
Office Management and experience working with Leadership a plus
Healthcare or Medical field background required
About Us:
Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo’s Core Values:
Improve patients’ lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
