Description
Salary Range: Please note that the typical Hiring Range is $21.00 - $23.50 hourly. Job offers within the range are based on relevant job qualifications and pay equity.
As member of the mobile Care and Connect clinic team, the Mobile Clinic Assistant works with a team of healthcare professionals at mobile clinics across counties within Washington or Oregon states to reach high-risk and underserved populations with emergency dental, BP, A1c, and mental health screenings. This position provides administrative support to clients and Medical Teams Mobile Unit staff as patients are connected to medical and dental care homes. The person in this position will be required to follow best practices for PPE usage and hygiene protocols.
Medical Teams International Calling:
Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.
Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates’ eligibility through background checks, police clearance, and professional reference check processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure each client receives thorough and culturally appropriate care and education.
- Operate and communicate OHP & Unite Us Portal information to patients.
- Register patients in the Open Dental software system.
- Facilitate and coordinate that all clients have been thoroughly screened prior to vaccine administration or testing, and all care is accurately documented.
- Ensure strict adherence to Infection, Prevention and Control measures, policies and procedures, ensures no cross contamination occurs.
- Conduct patient observation post vaccine administration, ensuring that all clients are observed according to protocol, document any adverse effects as needed and initiate emergency response system in the case of any severe allergic reaction.
- Follow strict and meticulous donning and doffing procedures.
- Ensure proper disposal of waste and biohazard following organization’s policies.
- Assist with clinic set-up, tear-down and sanitation under the supervision of the Clinic Manager.
- Provide excellent customer service for all clients.
- Support staff and volunteers as needed.
Other Duties:
- Utilize volunteers when appropriate.
- Additional duties as assigned.
- Ensure safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbent will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.
Qualifications
EDUCATION, LICENSES, & CERTIFICATIONS
- Current BLS-CPR for Healthcare Providers, certification for Blood Borne Pathogens and HIPAA as required by law.
EXPERIENCE
Required:
- Minimum 1 year experience working with data entry.
- Minimum 6 months experience in a clinical environment.
Preferred:
- Minimum of 2 years’ experience working in a fast-paced healthcare setting preferred but not required.
- Background in public health, health education, nursing, health services or related fields.
- Bilingual English and Spanish knowledge.
KNOWLEDGE, SKILLS & ABILITIES
- Commitment to Medical Teams International Calling Statement and Core Values.
- Familiar with the principles of trauma-informed practice and culturally-responsive care.
- Understanding of infection, prevention and control measures, policies and processes.
- Proficiency in a language in addition to English, or bilingual (preferred).
- Detail-oriented and organized.
- Ability to rapidly learn new computer programs and technologies.
- Adaptable and able to work in a fast-paced environment, under changing conditions.
- Ability to work cooperatively and collaboratively with others in a team environment.
- Ability to prioritize tasks.
- Ability to be flexible and adaptable; ability to work in a rapidly changing environment.
- Ability to represent the organization in a professional manner to donors, volunteers, and the public.
- Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, taking into account cultural and language difficulties.
- Highly developed cultural awareness and ability to work well in a stressful and security sensitive environment with people from diverse backgrounds and cultures.
- Ability to work out of schedule when applicable.
- Ability to travel to various rural locations.
- Comfortable assisting the Clinic Manager in troubleshooting technology and accessing programs remotely.
- Comfortable using technology and moderately skilled with Microsoft Office 365 suite (including Outlook email and calendar), Teams, and/or other electronic health record platforms, as well as vaccine administration and inventory management.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
- Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
- Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey and express oneself.
- Frequent close vision and the ability to adjust focus.
- Occasionally ascends/descends stairs, steps, or ladder
- Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
- The employee must occasionally lift and/or move up to 40 pounds.
- Seldom to occasionally position oneself to stoop, kneel, crouch, or crawl.
- If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderately quiet.
- The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.
- There may be a risk of occupational exposure to blood or other potentially infectious materials (OPIM). Hepatitis B vaccination series is required.
