Title: Project Management & Implementation Specialist
Location:
US - Remote
USA - Remote
time type
Full time
job requisition id
JR100695
Job Description:
About Thriveworks
Thriveworks is one of the leading mental healthcare companies in the USA, with over 2,800 employees, and was founded by and is still led by clinicians. Having just launched a new vision to be America’s most valued mental healthcare company, where our teams can fulfill their purpose and do their best work, where clients are treated with warmth and respect, and where communities benefit from access to high-quality care to heal and thrive in life, this company is ready for a new chapter.
About the Job
The Business Operations & Analytics team helps the company monitor performance, understand key business drivers and make data-driven decisions to optimize operations and accelerate growth. In addition, the Project Management & Implementation specialist, works directly with individual departments to coordinate efforts improving existing workflows, expanding the leverage of technology and evolving our products. The Project Management & Implementation Specialist will lead organizing, evaluating, planning, and implementing, improvements to existing operational process designs and net new initiatives across multiple departments.
Key Responsibilities
Lead & support process planning and improvement initiatives across multiple business divisions in support of strategic and operational efficiency efforts
Process Improvement & Project Implementation support includes root cause and gap analysis, design/scoping, business modeling, cross-functional alignment, documentation, implementation project management, and performance monitoring to ensure that people/process/technical solutions align with strategic initiatives
Ensure the timely delivery of project results that meet or exceed agreed-upon metrics or goals
Experience in change management, stakeholder management, and influencing people without authority
Facilitate and support the business case development process to identify and quantify the impact of changes on various functions and processes throughout the company to achieve business objectives
Create and maintain strong working relationships across the Company to foster awareness of operational efficiency efforts and the impact of process design and improvement projects
Assist with and assess processes against compliance and quality standards
Qualifications
3-5 years of experience in healthcare project management, new initiative implementation, and/or integrations of acquisitions, including process documentation, project planning & management, cross-functional alignment, and metrics tracking
Knowledge and understanding of Business Process Engineering standards/protocols
Strong Leadership skills
Mastery of Google Suite, Microsoft Office, etc. (especially PowerPoint/Slides and Excel/Sheets)
Strong interpersonal and written/ oral communication skills, with the ability to communicate effectively across functions and levels of management
Strong attention to detail and organization skills
Action-oriented and entrepreneurial mindset
Bachelor’s Degree
Preferred Qualifications
Healthcare experience (Healthcare services, Health system or Large ambulatory groups)
Lean Six Sigma certification (e.g., yellow belt, green belt, black belt, master black belt, or other)
Operating or analytics experience at a high-growth company
Proficient in BI reporting tools (Tableau, Looker, or PowerBI)
What we give
Casual, progressive, and diverse organization
A W2 employment model with access to a 401k program with a 3% employer match
Career advancement opportunities
Brand pride, you are truly helping people
Remote forever (if you choose)
Team environment
Paid Time Off
Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available, such as Short Term Disability, Long Term Disability, Group Accident Insurance
Professional development & advancement opportunities
Bonus opportunity
Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on the ability and willingness to adapt, raise the bar, act with integrity, achieve our goals, and work well together. If you fit the bill and belong on our team, apply today!
Physical demands for Thriveworks positions may include being sedentary for long periods. Entering text or data into a computer by means of a traditional keyboard is also a requirement.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
