Title: Specialist, Process Document Management
Location: Dover, NH (New Hampshire); Charlotte, NC (North Carolina); Fort Worth, TX (Texas); Omaha, NE (Nebraska); Phoenix, AZ (Arizona); Radnor, PA (Pennsylvania);
Workplace: Hybrid/Flexible
Department: Project Management
Job Description:
Alternate Locations: Dover, NH (New Hampshire); Charlotte, NC (North Carolina); Fort Worth, TX (Texas); Omaha, NE (Nebraska); Phoenix, AZ (Arizona); Radnor, PA (Pennsylvania); Work from Home
Work Arrangement:
Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.
Relocation assistance: is not available for this opportunity.
Requisition #: 74300
The Role at a Glance
We are excited to bring on a Specialist, Process Document Management to the Group Protection Portfolio Enablement Organization.
The Specialist, Process Document Management will contribute to the execution of portfolio initiatives that are aimed at transforming the customer experience through modernizing & advancing our capabilities and business processes. This role will perform and deliver on routine projects related to reviewing and updating process, procedural and/or process map documentation for their assigned area(s). You will be required to collaborate with varying levels of leadership in Group Protection and other functional areas of the business. You will work with business teams and management to accurately document and maintain new and existing operating processes and procedures.
What you'll be doing
. Collaborates with internal stakeholders to review and thoroughly document routine processes in a clear manner
. Reviews and creates process/procedure information to increase efficiency across departments
. Reviews and revises documented processes on an ongoing basis for accuracy and consistency
. Consults and collaborates with management and key stakeholders to identify core processes and process gaps; gathers and documents process/procedure information
. Identifies, develops, and executes optimal methodology to capture more complex processes/procedures
. Shepherds new and/or revised documentation through governance review process with Legal and Compliance prior to publishing
What we're looking for
Must-haves:
. 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
. 1+ years experience in Document Management
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Demonstrates strong interpersonal skills with a collaborative style
Nice-to-haves:
1+ years experience in project management
What's it lik to work here?
At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
What's in it for you:
Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
Effective productivity/technology tools and training
The pay range for this position is $53,500 - $96,300 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.
About The Company
Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.
Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
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