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Virtual Group Air Planner is a remote working opportunity with traveling opportunities and will be responsible for handling group air/T4M travel/movements ranging from 10 to several thousand people. This will involve research and negotiation with airlines for group allocation of seats, agreeing to airline contracts as well as handling the seats and keeping to the airlines deadlines. Additionally smaller groups will require experience of published and private fares bookable via the GDS (preferably Sabre/Apollo/Amadeus).
Group Air Planners are responsible for all aspects of Travel for Meetings (T4M) movements for the portfolio of clients, taking new inquiries by phone or e-mail and discussing the details directly with the clients or client planner, researching the best airlines for specific destinations in line with the clients agreed requirements as well as preparing full cost comparisons with savings, air fare analysis, and event reporting. Engagement in T4M related projects and in the development of their T4M program.
On the client’s acceptance of the proposal the Group Air Planner will then work with the client on all of the contracted elements of the event, building relevant databases to support the administration, handle amendments from the client as well as committing and communicating airline contract and deadline dates. On occasions, Planners will work on site with the client to ensure the smooth running of the event. This role will produce event specific reporting such as A&D, Itinerary and Cost reports via Insights or the Sage reporting tool. Run the financial requirements throughout - from raising deposit invoices to closing the final accounts, as well as the event debrief.
What You Will Do:
- Management of multiple client’s events, from 10 people up to 1000’s including all aspects of Air Travel
- Deliver outstanding service to the clients' specification including research, budgets, policies, negotiation and management of airlines
- Planning, coordination, and execution of group air travel
- Communicate confidently amongst peers to share standard methodology
- Achieve targeted financial results whilst delivering high quality service and demonstrate significant savings on client spend. Financial management throughout the life cycle of the booking.
- Undertake continuous self-development and training.
- Able to work on own initiative and within a team.
- Self Starter
What We Are Looking For:
- 2+ Years of previous (recent) Experience as a Travel for Meetings/Group Air Planner or Coordinator
- Experience in compiling event level reports via Insights, Sage or Trondent
- Experienced knowledge in GDS (preferably Sabre/Apollo)
- Strong provider research and negotiation skills.
- Using registration web site tools, gaining delegates’ information and mahandlingelegate changes and updates is also an advantage
- Solid understanding of Concur OBT in conjunction with Cvent integration, and building meetings within the Concur tool a Plus
- Knowledge of Microsoft Outlook and Excel for database base work is crucial
- Customer focused with good attention to detail and communication skills.
- Effective written and telephone communication skills
Location
United States (Remote)
The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
