BDC Team Agent at Executive Auto Group Careers summary:
The BDC Team Agent at Executive Auto Group plays a key role in ensuring excellent customer service by handling inquiries and scheduling appointments for the automotive dealership. This position offers competitive salary and growth potential while providing extensive training and support in a positive team environment. The ideal candidate should possess strong communication skills, experience in customer service, and a goal-oriented mindset to thrive in a fast-paced environment.
BDC Representative – Executive Auto Group | $45K-$65K Per Year
Are you a motivated, customer-focused individual looking to kick-start or elevate your career in the automotive industry? Executive Auto Group is seeking dynamic BDC (Business Development Center) Representatives to join our team. If you have a passion for customer service, a strong work ethic, and a desire to succeed, we want to hear from you!
Why Join Executive Auto Group?
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Competitive Salary: Earn $45,000 to $65,000 per year, based on experience and performance.
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Growth Potential: Opportunities for advancement within a respected automotive group.
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Supportive Team: Work in a positive environment with a focus on teamwork and professional development.
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Top-Notch Training: Receive ongoing training to sharpen your skills and enhance your career.
Key Responsibilities:
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Handle inbound and outbound customer inquiries via phone, email, and online chat.
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Schedule appointments for customers to visit our dealership for sales and service.
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Follow up with customers to ensure a seamless and satisfactory experience.
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Maintain accurate records of customer interactions in the CRM system.
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Collaborate with sales and service teams to ensure all customer needs are met.
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Achieve and exceed monthly performance targets.
Qualifications:
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Previous experience in a customer service or call center role, preferably in the automotive industry.
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Strong communication skills and a customer-first attitude.
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Ability to work in a fast-paced environment and handle multiple tasks.
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Proficiency in CRM software and basic computer skills.
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Goal-oriented with a focus on achieving results.
Benefits:
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Comprehensive medical, dental, and vision insurance.
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401k retirement plan with company match.
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Paid time off and vacation days.
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Employee discounts on vehicles, parts, and services.
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Continuous training and career development opportunities.
Ready to Join a Winning Team? Apply today to become a BDC Representative at Executive Auto Group and be part of a dealership that values your contributions and supports your growth.
Equal Opportunity Employer – We celebrate diversity and are committed to creating an inclusive environment for all employees.
Keywords:
BDC Agent, Customer Service, Automotive, Dealership, Client Interaction, Sales Support, CRM Software, Communication Skills, Career Development, Training