Great Temp Assignment!!!
Training & Post Training Schedule: 12:00pm-9:00pm Central, Tuesday-Saturday
Salary: $20-23
Description:
Identify, manage, escalate, and resolve technical issues in a Service Desk/Call Center environment. Troubleshoot all information technology issues, including software, hardware, and networking. Ability to identify problems quickly and take corrective action.
Role Responsibilities:
This role will be responsible for answering incoming support calls from internal and external customers.? It will serve as a point of contact for escalation for support issues by utilizing the Service Desk tools to enter data into the tracking system and the utilization of the solution database along with other business systems.? This position may have interaction other with the Technical Support teams across the organization.?
Requirements:
- 1 - 3 years of related work experience, or an equivalent combination of education and experience.
- 1 - 3 years of call center support with excellent customer service.
- Excellent verbal and written communication skills. The ability to work in a team environment and commit to a flexible work schedule.
To be considered please apply online and email your resume to sheryl.mcdonald@remx.com and reference Job: Remote Client Support
If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045 or email Sas.ccs@remx.com
