Learning & Development Specialist

LaBella Associates • Full-time • Remote (Rochester, New York, United States) • 1d ago

We are currently seeking a Learning & Development (L&D) Specialist in our Rochester, NY office. The L&D Specialist manages and coordinates company-wide learning and development that drives innovation, performance, and progress toward LaBella’s goals and objectives. The L&D Specialist has a passion for developing others, a desire and willingness to collaborate with coworkers, and facilitates talent mobility across the organization. This position champions individual team member growth and development while creating a high-impact learning culture.

Duties

Manages LaBella University, LaBella’s Learning Management System (LMS) which is a Docebo software platform. Managing this platform includes developing and leveraging the current and future features of the platform (e.g. gamification, skills mapping, learning plans, etc.) as well as day to day logistics including content housing, scheduling and facilitating Instructor-led and virtual training, troubleshooting issues with courses and the platform for LaBella employees, and maintaining employee course completion certificates and transcripts.
Facilitates skill assessment, gap analysis, and implementation plan for training and development initiatives that support the company’s strategic objectives.
Evaluates learning tools, content, and workshops, and maintains an understanding of current trends and best practices in adult learning and professional development.
Collaborates with internal and external presenters and stakeholders in content and curriculum development for all organization-wide training.
Assists in the selection and planning of all employee training events. Manages and administers the annual company-wide harassment prevention training, meeting all state and position level requirements. Partners with subject matter experts to upload and administer content for other required compliance training, e.g. cybersecurity and safety.
Collaborates with divisions/departments across the organization to identify and develop learning opportunities based on job families and organization needs. Assists in administering professional credits such as CEU’s.
Facilitates Leadership Development Planning Committee; manages and administers company Leadership Development programs (e.g. Propel, Supervisor Series) providing instructional design, operational, logistical, record keeping, and assessment support.
Partners with other teammates and departments on the implementation of internal and external career path programs.
Prepares and disseminates internal communications for program announcements.
Coordinates all logistics for in-person and virtual training, e.g. scheduling, enrollment, communication, room set-up, technology requirements, training materials, materials to off-site attendees, and coordination with IT and presenters.
Compiles and reports program evaluation and participation data, ensuring effective meeting of learning objectives and an inclusive and fair opportunity for learning for all.
Coordinates uploading and maintenance of new hire orientation presentations and training from other stakeholders, including cybersecurity, safety, Division-specific training, etc. into the Docebo platform
Coordinates new hire/onboarding support program, e.g. Sidekick program.
Provides individual leadership development coaching in alignment with development and succession planning programs.
Performs other duties as assigned.

Required Knowledge, Skills, and Attributes

Strong track record of designing and delivering training and interactive workshops to adult learners; experience facilitating across multiple levels/job families is critical.
Ability to connect and communicate verbally and in writing with employees and leaders at all levels across the organization; leadership, professional/administrative staff, field staff and leaders, remote and onsite, etc.
High level of ability to present effectively and comfortably in front of groups.
High level of proficiency in LMS and internal webpage management or demonstrated ability to learn all required platforms and systems.
Familiarity with the A/E field is a plus. In the absence of A/E experience, ability and commitment to learning the business, culture, and industry terminology quickly is essential.
Exceptional organizational skills; strong attention to detail and quality oriented.
Ability to work both independently and collaboratively.
Understanding of adult learning principles.
Familiarity with a broad spectrum of instructional solutions available to achieve learning outcomes.
High level of proficiency in MS Office including Word, Excel, PowerPoint, and Outlook.

Minimum Education and Experience

Bachelor's Degree (Masters Degree preferred) plus at least three years of instructional design for adults, employee development/engagement, leadership development and coaching, and/or a combination of at least five years of related experience.
Training or coaching certifications preferred (DISC, Myers-Briggs, ATD, etc.).
Experience working collaboratively with HR and organization leaders to develop learning & development strategy.
Comfort and agility with ambiguity, complexity, and change management.
Experience with the development of web-based training.
Experience with technically supporting a learning management system.

Salary Range: $65,000 - $80,000

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.