Job Title:
Software Engineer II
Job Description
Key Responsibilities:
- Design, develop and implement core functionalities for WorkforceCX application.
- Develop APIs and integrations with third-party systems.
- Ensure software scalability, performance, and security.
- Debug, troubleshoot, and resolve software bugs and issues in production and testing environments, as reported by the WFM Team.
- Works closely with the WF Team to address any issues or concerns.
- Collaborate with fellow Software Engineers to brainstorm and understand requirements from WFM/Clients and deliver effective solutions.
- Coordinates with cross-functional teams, including Product Manager, Designers, and QA Test Engineers, to deliver high-quality features that enhance WorkforceCX scheduling, time tracking, and performance monitoring capabilities.
- The engineer will leverage modern programming languages, frameworks, and cloud technologies to build solutions that optimize workforce operations, improve efficiency, and meet client requirements.
- Participate in code reviews and contribute to best practices for software development.
- Participate in the SCRUM Meetings by providing inputs and suggestions to efficiently manage work priorities and deliverables.
Location:
PHL Work-at-Home
Language Requirements:
Time Type:
Full time
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