Clinical Education Specialist (CES) - Paramedic
Exempt
JOB SUMMARY
Under general direction, the CES oversees the local service area's Clinical and Education Services activities. Represents AMR to local committees, medical and training institutions, and other related agencies. Responsible for the creation, implementation, and tracking of education programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist in recruitment through involvement in area EMS classes and career days.
- Assist in developing an orientation program and a continuing education system.
- Actively participate in and/or develop a process for the evaluation and/or selection of equipment.
- Develop an education process to include course objectives, examinations, and manuals for use as lesson plans.
- Conduct and coordinate National Registry examinations.
- Conduct orientation classes, IV certification courses, ACLS/PALS instructor certification courses, CPR/AED/National Safety Council first aid instructor courses, and certification courses on Lifepak.
- Work with local physician advisory groups.
- Oversee any clinical requirements related to contracts, agreements, etc.
- Track and review events in response to complaints and/or compliments relating to medical performance.
- Conduct clinical quality assurance investigations immediately upon receiving information regarding a possible protocol or standard of care violation.
- Responsible for tracking and maintaining employee certifications and vaccinations in a database.
- Identify, develop, and implement quality improvement (QI) programs. To assure clinical excellence, programs should include but are not limited to, proactive and retrospective elements of QI concerning clinical call reviews, chart reviews, and trend analysis for both individual and group clinical performance. Such programs should drive the continuing education (CE) process and related courses offered to field personnel.
- Responsible for the Field Training Officers (FTOs). This includes, but is not limited to, leading the selection process of FTOs, monitoring and directing the FTO program, assisting with the development of FTO guidelines and procedures, and coordinating the FTO committee.
- Represent AMR with local EMS education programs and assure integration with internship and preceptor needs.
- Serve as a clinical resource for field and management personnel.
- Assist in the creation/revision of medical policy.
- Conduct clinical call reviews and investigations.
- Coordinate evaluations for local paramedic school candidates.
- Schedule continuing education programs pertinent to field education needs.
- Work with other CES Coordinators to ensure standardization of CES programs throughout the service areas.
- Reviews completed patient care reports for accuracy.
- Designs, implements and reviews utilization management plans.
- Evaluate Medicare, Medicaid, and other billing statistics to review problem areas.
- Provides clinical support for documentation and billing personnel.
- Participates in appeals processes from a clinical perspective.
- Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training when offered. Report information systems security problems.
- Is responsible for procuring controlled substances in collaboration with the Medical Director and upholding GMR Controlled Substances policies and procedures. Will maintain the highest integrity and safety standards related to controlled substances.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
Education/Licensing/Certification:
High School Diploma or GED. Undergraduate degree preferred. The following certifications are required: Current NREMT and State Certification as a Paramedic. Acceptable driving record. ACLS, PALS, and BLS Instructor certifications are required within one year of hire.
Experience:
Minimum of 3 years' experience in the direct delivery of pre-hospital advanced life support as a Paramedic. Applicable State Instructor/Coordinator certification. Experience in performing, evaluating, instructing, and coaching all aspects of the delivery of pre-hospital care.
Knowledge and Skills:
Ability to read, write, and speak English fluently. Basic knowledge of computers and Windows software. Basic knowledge of Continuous Quality Improvement concepts and principles. Effective oral, written, and interpersonal communication skills.
Why Choose AMR?AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers
EEO StatementGlobal Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
