Scheduler - REMOTE
Function
Administrative
Location
US-TX-Dallas
Employment Status
Full Time
Overview
The Scheduling Data Entry Specialist performs all aspects of Anesthesia scheduling data collection and data entry as defined by the specific needs of the division to include but not limited to: receiving, collecting, entering, and maintaining data from/into various databases. Answering incoming calls from surgeon’s offices, hospitals, surgery centers and patients.
At this time, US Anesthesia Partners does not hire candidates residing in New York, California, Hawaii, or Alaska.
Job Highlights
ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to):
Data entry into scheduling and billing software for all incoming surgical cases received from facilities and surgeon office staff via email, fax or phone calls.
Identify and resolve any discrepancies, conflicts, or missing information through communication with facilities and surgeon office staff.
Post cases according to division specific requirements to include general patient demographics, procedure, diagnosis, location, time of case and estimated time required for completion.
Communicate with various internal and external clients (Anesthesia providers, facilities, surgeon’s office staff, and patients).
Make assignments as directed by physician scheduler or scheduling team member.
Notify all providers of his/her daily schedule according to division requirements.
Collaborate with other divisions for cross coverage needs.
Performs other duties as assigned.
REPORTING TO THIS POSITION: No direct reports
JOB REQUIREMENTS (Knowledge, Skills and Abilities):
Excellent verbal and written communication skills.
Professional telephone/email/text etiquette.
Excellent customer service/communication skills.
Basic knowledge of medical terminology.
Ability to work independently and with others to coordinate workflow.
Ability to communicate and collaborate effectively with staff, physicians, and external customers.
Ability to efficiently collect, organize, and maintain data.
Ability to handle and solve problems under pressure.
Dependable and committed with a positive attitude and pleasant disposition.
Accurate data entry skills with attention to detail.
Strong computer and basic office skills (fax/email/phone).
Proficient in MS Office, including Outlook, Word, and Excel.
Ability to read, write, and speak English
Qualifications
EDUCATION/TRAINING/EXPERIENCE:
High School graduate or equivalent required.
Proficiency in medical terminology required.
Previous medical experience preferred.
Associate or bachelor’s degree preferred.
Surgery scheduling experience preferred.
Other healthcare related experience will be considered.
PHYSICAL REQUIREMENTS:
Requires prolonged sitting at a computer.
Must possess sufficient eye-hand coordination/manual dexterity to operate a keyboard, photocopier, telephone, calculator and other office equipment
Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
Requires dexterity to type 35-50 wpm.
WORKING CONDITIONS (environment and safety):
Work performed in office environment
Involves frequent contact with physicians, leadership, facility and medical office staff.
Work may be stressful at times
Interaction with others is frequent and often disruptive
