For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. Charlotte Radiology serves NC/SC area healthcare providers and patients through advanced imaging technology, 40+ convenient locations, and 500+ team members – 90% of whom directly touch patient care. Our mission and vision are to be recognized as the premier radiology expert, where people come first - solidified through collaborate teamwork and quality-driven, customer focused services.
Charlotte Radiology values each individuals’ unique perspectives. Here, you will be a valued member of a larger diverse and inclusive team of experts all invested in one common goal – delivering exceptional care to our patients.
US Radiology is looking for an AR Resolution Associate to join our Revenue Cycle Management Team.
Location: Remote
Hours: Monday-Friday 8am-5pm
We would love for you to join our Revenue Cycle Management team!
This position is fully remote. We offer a competitive base pay and comprehensive benefits program including Medical, Dental, Vision, Flexible Spending Accounts, Telehealth, Life, Disability, Employee Assistance Program and 401k Retirement Savings. There is also the opportunity for quarterly bonuses.
As an Accounts receivable (AR) Specialist, you will be responsible for following up directly with commercial and governmental payers to resolve claim issues and secure appropriate and timely reimbursement. Identifies and analyzes denials and takes action to resolve account including drafting and submitting appeals. You will share in the US Radiology mission to make radiology better to improve lives.
Job Responsibilities:
- Examines unpaid and denied claims to determine reason for discrepancies.
- Communicates directly with payers to follow up on outstanding claims, file appeals and ensure timely reimbursement.
- Ability to identify with specific reasons for denials and cause of payment delay.
- Works with management to identify, trend, and address root causes of issues in the A/R.
- Maintains a thorough understanding of federal and state regulations, as well as payer specific requirements and takes appropriate action accordingly.
- Documents activity accurately including contact names, addresses, phone numbers, and other pertinent information.
- Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to management.
- Needs to be a strong problem solver and critical thinker to resolve accounts. Must meet productivity and quality standards.
- Performs other duties as assigned.
Required Education:
· High School Diploma
Knowledge, Skills and Abilities Required:
- Must demonstrate basic computer knowledge and demonstrate proficiency in Microsoft Excel.
- Excellent Verbal skills.
- Problem solving skills, the ability to look at account and determine a plan of action for collection.
- Critical thinking skills, the ability to comprehend tools provided for securing payment, and apply them to differing accounts to result in payment.
- Adaptability to changing procedures and growing environment
- Ability to toggle between multiple computer systems and sources of information,
- Ability to multi-task, be detail oriented, and provide excellent customer service skills and independent worker with a problem-solving mindset
Education and Experience We Love:
- 1-3 years of relevant experience in medical collections or professional billing preferred
- Knowledge of claims review and analysis
- Working knowledge of revenue cycle
- Working knowledge of medical terminology and/or insurance claim terminology
- Experience working in Imagine billing system preferred
Charlotte Radiology offers competitive base salary and comprehensive health and welfare benefits including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Telehealth, Disability, Employee Assistance Program, and 401k Retirement Savings.
Charlotte Radiology is an equal opportunity, at-will employer, and administers all personnel practices without regard to race, color, religion, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
