HR Generalist
USA
65,000-70,000 per year
Salary
Full Time
Health, Dental, Vision, 401K
HR Generalist
Who we are:
Founded in 2015, TimeDoc Health is a leader in virtual Chronic Care Management (CCM) for healthcare providers - one of the largest new markets in healthcare. We enable providers to deliver truly continuous, comprehensive care by helping them establish care management programs for patients with chronic and behavioral health conditions. Our solution combines a care management SaaS platform, remote patient monitoring devices, and digital care management services to provide the personal touch often missing in healthcare. We have scaled our platform to over 50,000 enrolled patients and have set a goal to reach one million patients by the end of 2025. Are you ready to have a huge impact on thousands of patients' lives? Apply now to get started!
Who you are:
You are a versatile and knowledgeable HR professional with a unique blend of interpersonal skills, strategic thinking, and a strong understanding of human resources principles. You are a proactive and adaptable professional who can navigate complex issues with ease, while also fostering a positive and inclusive workplace. You have strong problem-solving abilities and are committed to upholding the highest ethical standards. You are passionate about supporting employees across all levels of the organization and love leaving things better than you found them.
The ideal candidate demonstrates the following core competencies:
Employee Relations and Conflict Resolution. Acts as a trusted advisor and coach to managers on handling complex employee relations issues and resolving conflicts effectively.
Emotional Intelligence. The capacity to recognize your own feelings and those of others, for motivating ourselves, and for managing emotions effectively in ourselves and others.
Proactive and Clear Communication. Inform and influence others in a clear, concise and timely manner. Listens attentively and shares important information in a timely manner. Provides the "why" in order to tie messaging to the bigger picture.
Attention to Quality and Accuracy. Produces work that is accurate and complete; ensures output matches requirements and expectations.
Process Improvement and Project Management. Knows how to plan, organize and execute projects related to HR process improvement, system implementation, and operational efficiency, ensuring that projects are delivered on time, within budget, and aligned with organizational objectives.
Agility. Able to manage and switch priorities effectively.
Solutions Oriented. Gains and leverages strong understanding of prospective patients needs to effectively position TimeDoc's solutions.
Collaboration and Teaming. Works well across functions and groups; champions best practices.
Personal Organization. Allocates own time efficiently; effectively handles multiple demands and competing priorities.
The Role: In a Nutshell
Reporting to the Director of Human Capital you will play a vital role in supporting and executing various HR functions within the organization. You will be responsible for delivering high-quality HR services and programs, ensuring compliance with policies and regulations, and fostering a positive employee experience. This role requires a versatile HR professional who can handle a wide range of responsibilities and contribute to the overall success of the HR department and the organization.
Responsibilities:
Onboarding:
Own the onboarding process, ensuring new employees have a smooth organizational transition.
Execute the logistics of the onboarding process while simultaneously assessing it and ensuring the process is optimized for maximum efficiency.
Collaborate across the organization and align with different managers on what is needed to effectively onboard employees into their departments.
Offboarding:
Manage the offboarding process, including scheduling exit interviews, collecting feedback, sending appropriate separation paperwork, and ensuring all final documentation is completed.
Coordinate with IT to revoke access to company systems, email accounts, and tools promptly.
Collaborate with internal teams to ensure accurate processing of final paychecks and benefits termination.
Conduct follow-up surveys to gather insights into employee experiences and identify areas for improvement in retention and culture.
Employee Relations:
Handle employee relations matters, including conflict resolution, disciplinary actions, and grievance procedures.
Provide guidance and support to managers and employees on HR policies, procedures, and employment laws.
Conduct investigations into employee complaints and ensure fair and equitable resolutions.
Promote a positive work environment and support employee engagement initiatives.
Communicates employee concerns and feedback to leadership as needed.
Employee Engagement:
Oversee the creation, distribution, and analysis of employee engagement surveys in TINYpulse to gather actionable insights and drive workplace improvements.
Plan, coordinate, and facilitate company-wide meetings to ensure effective communication and engagement.
Organize and champion Culture Club activities to promote a positive and inclusive workplace culture that aligns with company values.
Maintain and update the Employee Happiness Page to highlight key resources, events, and programs.
Host weekly HR Office Hours to address employee questions, concerns, and feedback, fostering open communication and trust.
Lead leadership development initiatives and mentor programs to cultivate managerial and leadership skills across the organization.
Performance Management:
Support the Senior HR Leadership in the performance appraisal process and ensure documentation is consistent.
Work with Talent Management and Department Leaders to ensure ongoing coaching and feedback are used to enhance employee performance and productivity.
Partner with Department Leaders to design and execute employee success plans.
Compliance and Policies:
Maintain up to date on labor laws and regulations.
Support senior leadership in ensuring company policies and procedures are in compliance with legal requirements.
Leave of Absence Management:
Serve as liaison with employees and vendors to administer and oversee leave of absence requests, including FMLA, ADA and other relevant programs, ensuring compliance with legal requirements and maintaining precise records.
Requirements:
At least 3 years of proven experience as an HR Generalist or in a similar HR role.
Deep knowledge of HR laws, regulations and best practices.
At least 3 years' experience administering HR Systems and tools.
Project Management skills- able to demonstrate past experiences with keeping projects on track and moving forward to completion.
Exceptional interpersonal and communication skills.
Active listening skills.
Skilled at working across departments to deliver results.
Strong problem-solving abilities.
A builder - someone with experience building and operationalizing processes.
Experience working in a fast-paced, remote environment - ideally start-up experience.
Bachelor's Degree/ HR Certification (PHR/SHRM-CP) preferred.
We offer:
Evergrowing benefits - health, dental, PTO, mental health days, paid holidays, floating holidays, 401K, and much more coming soon!
A culture that will have you coming back for more - From online spirit week, to chat rooms filled with cake recipes, we've built a vibrant community that allows workers to connect on a personal level both in-person and from their home offices.
A team of colleagues that believe in the GROwth mindset - Grit: having a passion & perseverance for long-term goals; Results: focusing on delivering tangible results for our patients, clients, and business; Openness: providing our employees with an environment that is transparent and open in communication.
A great place to build a career - As TimeDoc grows, we are committed to promoting from within,
A passion for the intersection of the worlds of medicine and tech.
A mission that you can believe in - helping keep patients healthy and out of the hospital is why we do what we do.
TimeDoc Health is an Equal Opportunity Employer. TimeDoc Health does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
