Aon is looking for a Trainer
At Aon, we exist to shape decisions for the better — to protect and enrich the lives of people around the world. Through our global expertise across two key areas of need Risk Capital and Human Capital our clients are better advised within, and across, their risk and people strategies.
Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance and protection programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized programs, Aon Affinity empowers clients to optimize program performance.
Job Description Summary
The Training Professional is responsible for ensuring the Claims Department has the training support necessary to achieve specified goals and objectives. Develops and maintains training material, user guides, and other job aids. Maintains knowledge management system to house updated business unit products/services, management needs, processes and procedures, and new training methods and techniques.
Responsibilities:
- Conducts and facilitates training sessions for newly hired and tenured team
- Research, design, and revise course material to remain industry-current.
- Utilize training development software to create engaging and purposeful material utilizing proven adult learning methodologies.
- Analyze training in line with data points confirming knowledge retention.
- Works with team to formulate teaching outline and determine appropriate instructional methods to ensure training and development needs are met.
- Evaluates overall effectiveness of courses being taught to ensure an effective transfer of skills/knowledge to students.
- Delivers training in multiple formats, i.e., classroom, Microsoft Teams, written briefs.
Qualifications
- 4+ years of experience in developing and conducting training sessions in a corporate environment.
- Demonstrates strong educational content development skills.
- Strong knowledge of the Microsoft Office suite of products
- Excellent verbal and written communications skills.
- Adaptable to change and able to work in fast paced environment.
- Present a creative, innovative and technologically-savvy mindset
- Ability to interpret a variety of instructions provided both verbal and written.
- Ability to interact comfortably with employees at all levels within the organization.
- Develop and implement training programs for new hires and current employees.
- Work closely with Training Manager and cross functional colleagues to develop learning objectives aligned with business goals
- Create, maintain training materials, manuals and documentation.
- Work with Training Manager to customize training programs to meet client and business needs.
- Provide coaching and support to help employees enhance their skills and knowledge.
- Perform administrative tasks related to training programs, such as coordinating training schedules.
Preferred Qualifications
- Solid knowledge of Travel Insurance claims (policies and processing)
- Experience conducting training in a remote setting
- An individual with adaptability to various learning methods
- Excellent instructional ability.
Education:
- Bachelor’s degree or equivalent years of industry experience
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Pay Transparency Laws:
The salary range for this position is $75,000 to $85,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
We Offer You
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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