Manager of Quality at Norman Regional Health System summary:
The Manager of Quality oversees daily operations related to Quality and Performance Improvement (QPI) and Patient Safety within a healthcare setting. This role involves managing quality systems, setting departmental goals, and coordinating projects that align with national standards and healthcare regulations. The position also requires a combination of clinical or business education and substantial experience in healthcare quality management.
Responsibilities:
Job Summary
- Manages the daily operations of the QPI and Pt Safety in cooperation with the department Administrative Director
- Develops/Maintains a working knowledge of pertinent Quality and Performance Improvement and Patient Safety principles and serves as QPI resource for the health system. Departments listed above.
- Primary systems manager for quality and patient safety computer system, Midas Care Management, including DataVision, Statit, and all modules in Care Management such as Risk, Patient Relations, Infection, and Surgery modules
- Establishes goals and implements departmental projects consistent with health system goals, regulatory/accreditation standards, and national performance improvement initiatives
- Manages hospital based provider department operations as assigned. (Hospitalists, Hospitalist Advanced Practice Providers and Intensivist Physicians)
- Services as Vizient Clinical Database Coordinator
Qualifications
Education
Bachelor degree in Clinical or Business degree required
Experience
A minimum of 5 years of experience in Healthcare Quality (inpatient or outpatient) required.
Licensure/Certification
Must obtain CPHQ within 2 years of hire date. RN in this role must maintain current BLS
Other Knowledge/Skills/Abilities
Characteristics including self-motivation, integrity, dependability, calmness, flexibility, active listening and team player are regarded favorably.
Keywords:
Quality Management, Patient Safety, Healthcare Quality, Performance Improvement, Clinical Operations, Healthcare Systems, Accreditation Standards, Risk Management, Operational Excellence, Patient Relations
