Direct Support Manager at Mosaic summary:
The Direct Support Manager is responsible for coordinating and directing operations of residential and day services programs, with a focus on staff scheduling, implementation of program plans, and activity coordination for individuals served. This role requires strong leadership, teaching, and mediation skills to build trusting relationships within the team and with clients. A passion for serving others and a solution-oriented mindset are essential for success in this position.
If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.
We’re looking for a Direct Support Manager to join our team!
This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.
Who will love this job:
- A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations
- A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”
- A mediator - you naturally draw people together and are a catalyst for building trusting relationships
- A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments
What YOU’LL Do:
- Intake and referrals for people in service
- Onboarding Independent Contractors
- Supervision of the Independent living program
- Supervision of Intermittent Services
SCHEDULE: 40 hour work week with flexible scheduling - some on-call responsibilities
SALARY; $67,226 annually
Commitment to Inclusion, Diversity, Equity and Belonging:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
What YOU’LL Need:
- Bachelor’s Degree in a related field can substitute experience.
- Four years of experience in a related field
- Experience in a supervisory or management role required
- Certification in CPR and First Aid, Certified Medication Aide (40hr) will be required
- A passion to serve others
- Strong attention to detail
- A curious, resourceful, and solution-oriented mindset
- Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
What YOU’LL Get:
- Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
- Education Assistance to further your education or develop your career
- Health, Dental, Vision, Prescription options available
- Professional & Personal Development Opportunities
- 403b Retirement Plan
- Paid Time Off that starts accruing your first day
Keywords:
Direct Support Manager, Residential Services, Day Services, Team Leadership, Program Coordination, Client Advocacy, Solution-Oriented, Supervision, Healthcare, Caregiver