Title: Home Phlebotomy Specialist
JOB LOCATION: Louisville, CO - Hybrid
3 days on-site | 2 days remote
OVERVIEW
Home Phlebotomy Specialist duties will consist of contacting patients to facilitate an in-home blood draw as ordered by physicians. Specialists will be responsible for accurate assignment of cases to the contracted phlebotomy team, tracking scheduling and sample return, and ensuring that each case is adequately updated to include all actions taken to schedule and draw the patient.
RESPONSIBILITIES:
Managing patient communication to coordinate appointments and address inquiries.
Coordinating and monitoring home phlebotomy services.
Providing accurate and timely updates to the field team and client service as requested.
Ensuring Network Independent Contractors have adequate kit stock and entering orders into the KODS system for delivery.
Collaborating in the development and execution of process improvements for home phlebotomy.
Other duties as assigned
REQUIREMENTS:
Ability to adapt to emerging situations and respond with a sense of urgency
Ability to consistently meet deadlines
Organized with attention to detail
Comprehensive understanding of HIPAA regulations and proper handling of protected health information (PHI).
Effective communication and coordination with internal departments.
Must adhere to all standard operating procedures within Quality Management System
EDUCATION AND EXPERIENCE:
1-3 years customer service or data entry experience, required
High School diploma
Undergraduate Degree, preferred
COMPENSATION:
Compensation starting at $20 per hour
Discretionary Bonus opportunity
Comprehensive health coverage: Medical, Dental, and Vision
Insurance: Short/Long Term Disability and Life Insurance
Financial benefits: 401(k), Flex Spending Account
120 hours of annual vacation
72 hours of paid sick time off
11 paid holidays + 3 floating holidays
Employee Assistance Program
Voluntary Benefits
Employee recognition program
Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
