Job Title: Client Financial Services Representative Benefits and Eligibility - Remote
Location: Springfield, MO
Department: Client Financial and Benefit Advocacy Services
Employment Type: Full-time
Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.
Job Summary:
As a Client Financial Services Representative, you'll hold a key role in managing insurance, client, and accounts receivable. Our ideal candidate has experience with insurance coding/billing practices, CPT and ICD-10 coding, EFTs, EOBs, and a basic understanding of medical and insurance terminology.
The Client Financial Services Representative position offers…
- All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
- Telemedicine– 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
- Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
- Paid Time Off - 29 days per year including vacation & holiday pay
- Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
Key Responsibilities:
- Follow up with insurance payers on unpaid or denied claims
- Utilize insurance websites, provider portals, send secure messages, and make phone calls
- Review and follow up on all insurance inquiries and correspondence
- Resolve issues and resubmit or appeal claims with confidence
- Run and analyze reports
- Assure coding compliance with billing and coding guidelines and contract terms
- Identify and resolve trends in aging, document procedures, and streamline processes
Experience and Education Qualifications:
Must possess a high school diploma or GED
Preferred experience in Microsoft Office and Excel
Prior insurance verification experience a plus.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Burrell is a Smoke and Tobacco Free Workplace.
