The primary role of the Scheduler of Ready Set Connect is to maximize the efficiency and productivity of three ABA Centers
Job Description
- Strategically schedule client hours and needs to maximize the services the centers render, both in center and in schools
- Maximize staff billable hours to increase productivity and client services
- Create full time staff schedules that meet the ever-growing demand for client services
- Manage overtime spend to less than 5 hours per week by proper scheduling of time
- Receive any call outs from staff and rearrange the schedule to make up for a staff’s absence
- Receive all client call outs from parents and adjust the schedule for the day
- Utilization of client approved hours by maximizing the hours missed due to absences and offering extra hours when other clients call out.
- Keep an active list of staff who can work a varying schedule to cover for any staff on PTO or who call out
- Create the schedules for all three sites
- Ensure scheduled appointments are verified and accurate by 11 am on Tuesdays to ensure clean claims are pulled for billing for the previous week.
- Complete any addendum notes for direct service staff due to overlapping appointments
- 3+ years of experience with scheduling multiple locations
- Experience in a fast-paced business with changing schedules
- Experience with ABA scheduling software, Rethink preferred
- ABA knowledge or experience a plus
- Strong ability to multitask
- Availability 6:30 am – 3pm Monday- Friday. May be required to adjust Monday’s schedule on a Sunday as needed
- In person in Concord or Manchester preferred, but would consider remote work for the right candidate
- Flexible spending account