Remote

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

Transportation experience
Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

Pay starts at $21.46
Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

Bill shipments according to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO

New Jobs

Customer Service Representative (Part-Time)