We are seeking candidates who are both high EQ and strong analytically, as we look to add a Chief of Staff (CoS) at Christmas Decor, a home services franchisor with over 200 franchisees and approx $80M in annual system sales. The CoS will work directly with the CEO, directly oversee much of the corporate team, and be responsible for executing the operational strategy to ensure corporate goals are met, and franchisees are well supported.

The magic behind Christmas Decor is two-fold--we deliver the most comprehensive and beautiful service to the end user, while providing exceptional support (from practical training to business coaching to marketing campaigns) to our franchisees.

What You’ll Be Responsible For

Driving operational excellence within the corporate team and franchise system.
Leading a team to optimize output of the staff, building and maintaining a strong corporate culture.
Building on existing franchise support programs, including training, conferences, and other events, to best position franchisees to be happy and profitable as Christmas Decor franchisees.
Overseeing the Finance and HR function of the corporate business including compliance and reporting.
Providing analytical rigor to evaluate and defend strategic decision-making.

What We’re Looking For

This person needs to be high IQ and EQ, low-ego, scrappy, comfortable taking ownership and figuring stuff out, and must have an interest in small business operations. While home services and/or franchising experience is a plus, the existing team brings significant institutional knowledge and we will consider exceptional candidates from a variety of backgrounds.

About Wonder Franchises: We are a growing investment platform focused on acquiring and operating franchise and multi-site businesses with $1-10 million of EBITDA. Our mission is to identify promising opportunities with franchise or multi-site businesses and drive operational excellence (and growth) across our portfolio companies. Our managing Partner comes from Apollo’s PE group and our CEO and Head of Strategy & Ops are HBS alums. https://www.wonderfranchises.com/

Candidates can be remote, but must be willing to travel (to the offices in Lubbock and/or Dallas, or otherwise) for 1 week per month.

Competitive cash compensation (base and bonus) depending on the candidate’s level of experience. There is also potential for a Management Incentive Plan (profits interest).

Why This Role Matters

This is a chance to help lead a legacy home services brand into its next chapter. You will work hand in hand with the CEO and execute the vision by strengthening operations, building and challenging the team, and leading key business initiatives.

If you’re high EQ, analytical, scrappy, and execution-oriented, we’d love to meet you!

Wonder Franchises

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Christmas Decor Chief of Staff