About Us
About Us
Founded in 1968, Westpark Communications, L.P. has been a trusted resource serving a wide variety of organizations with a mission of outstanding personal service and a history built on long-term client relationships. We provide service locally, regionally, and nationally. Westpark is based in Houston, Texas, with a call center and primary administrative facility located in the Northwest region of the city. The call center is a 15,000 square-foot facility with offices for our Operations, Customer Service, Quality Assurance, Technical, Sales, and Administrative Departments, as well as the Westpark Training Center.
What We Offer
At Westpark Communications, we provide 24/7 US-based call center solutions and answering services nationwide. Our services are tailored to the way you expect to serve your customers, ensuring personalized service that aligns with your business goals. We offer flexible plans with no long-term contracts, allowing you to scale up or down at any time. Our advanced automated infrastructure ensures your data is kept safe and secure, and our live service representatives are available 24/7/365, including all major holidays.
Why Choose Us?
Westpark Communications stands out for several reasons:
- Personalized Service: We learn about your needs before we take a single call, ensuring our services are tailored to your expectations.
- Local Presence: All our call centers, agents, and data centers are based in the United States, providing a local touch to our services.
- Flexibility: Our plans come with no long-term contracts and can be customized to fit your business needs.
- Security: We utilize advanced automated infrastructure to ensure your data is kept safe and secure.
- Availability: Our live service representatives are available 24/7/365, including all major holidays.
- Proven Experience: We've provided solutions for Fortune 100 companies and solo entrepreneurs since 1968.
- Multilingual Support: We are fluent in English and Spanish and have translators on speed dial for other languages.
- Disaster Preparedness: We have multiple locations and data centers away from recurring natural disasters, ensuring business continuity.
- Top Training and Culture: Our agents are thoroughly trained in-house, and we have some of the lowest turnover in the industry.
Join Our Team
At Westpark Communications, we believe that our employees are our greatest asset. We offer a variety of career opportunities, including Customer Service Representatives, Bilingual Customer Service Representatives, and Accounting Internships. Our team is committed to exceeding our customers’ expectations through quality support, and we seek dedicated and energetic individuals ready to handle various customer interactions with precision and care. We provide comprehensive training, competitive salaries, and opportunities for growth within the company.
If you're looking to join a company that values personalized service, flexibility, and employee development, consider a career with Westpark Communications.