Our client is a trusted Australian-based healthcare services provider delivering timely, professional support to patients and clinics.

As they continue to grow, they are looking for a reliable and detail-oriented Administrative Assistant to join their remote team. This role is ideal for someone who thrives in a fast-paced support environment and is confident in managing communication, calendars, and admin processes remotely.

Job Responsibilities:

Manage incoming and outgoing calls with professionalism and a friendly tone.
Perform accurate and consistent data entry into internal systems.
Read, respond to, and escalate emails appropriately.
Manage and update calendars and schedules.
Maintain accurate internal records and task notes.
Liaise with patients, internal teams, and external contacts as needed.
Use Outlook, Gmail, and Microsoft Office tools to complete daily tasks.

Requirements

Strong proficiency in Outlook and Gmail.

High-level skills in the Microsoft Office Suite.
Excellent English communication skills—verbal and written.
Friendly and professional phone manner with a clear, neutral accent
Strong attention to detail and organisational skills.
Ability to work independently and handle confidential information.
Experience with voice recording or transcription is a plus.
Must be willing to work on Perth time (same time zone as the Philippines).

Highly Essential:

Must have a dual monitor set-up.
Must be comfortable working on weekends (work schedule is Sunday to Thursday).
Must be comfortable with taking a high volume of inbound and outbound calls.
Previous administrative or customer service experience in a healthcare setting.
Must know how to read prescriptions.

Benefits

Permanent work-from-home set-up
Dayshift (Perth, Australian business hours)
Full-time job
HMO
Annual leave
Adhoc Bonus

About the company

VirtualStaff365 is an Australian-based company that seeks out exceptional talent.

All our staff work for our Australian clients in the comfort of their homes, as all our positions are home-based.
This allows us to seek candidates in the Philippines, as working hours are closely aligned with our clients.

We look forward to hearing from you and hope that we can help you find the right position, with the right business

Virtual Staff 365

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