About Us

About Us

Welcome to TELUS International

At TELUS International, we are dedicated to building innovative customer experiences for global and disruptive brands. As a leading provider of digital customer experience (CX) and next-gen IT services, we partner with clients across various industries to design, build, and deliver solutions that enhance customer engagement and drive business growth.

Our Mission

To power customer experiences that deliver measurable business outcomes through innovative digital solutions and a commitment to excellence.

What We Do

We offer a comprehensive suite of services that cater to the evolving needs of our clients, including:

  • Digital CX Solutions: Crafting personalized and seamless customer journeys through digital channels.
  • IT Services: Providing robust IT infrastructure and support, including cloud services, cybersecurity, and IT consulting.
  • AI and Automation: Implementing advanced AI and automation technologies to optimize operations and enhance efficiency.
  • Content Moderation: Ensuring safe and engaging online environments through comprehensive content review and moderation services.
  • Back-Office Support: Streamlining business processes with efficient back-office solutions such as finance and accounting, HR, and supply chain management.

Why Choose TELUS International?

  • Innovative Solutions: We leverage cutting-edge technology and a customer-centric approach to deliver tailored solutions that meet the unique needs of each client.
  • Global Reach: With a presence in over 20 countries, we offer a diverse and multilingual workforce that understands the nuances of different markets.
  • Commitment to Quality: Our dedication to excellence ensures that we consistently deliver high-quality services and measurable results.
  • Sustainability: We are committed to making a positive impact on our communities and the environment through various sustainability initiatives.

Our Culture

At TELUS International, we believe that our people are our greatest asset. We foster a dynamic and inclusive workplace where innovation is encouraged, and employees are empowered to reach their full potential.

Our Commitment to Employees:

  • Career Growth: We provide continuous learning and development opportunities to support our employees' career advancement.
  • Inclusive Environment: We cultivate a diverse and inclusive culture where all team members feel valued and respected.
  • Comprehensive Benefits: Our employees enjoy a competitive benefits package, including healthcare, retirement plans, and performance incentives.
  • Work-Life Balance: We promote a healthy work-life balance with flexible work arrangements and wellness programs.
  • Community Involvement: We encourage our employees to give back through various volunteer and outreach programs that make a positive impact on our communities.

Join TELUS International and become part of a company that values innovation, inclusivity, and excellence. Explore career opportunities with us and discover how you can contribute to creating exceptional customer experiences and driving digital transformation for some of the world's most iconic brands.