Associate Technical Writer

The Basics:

The Associate Technical Writer works closely with Tanium customers to develop technical documentation to accompany our platform and products. You will be responsible for developing consumable, accurate and timely documentation, from which Tanium's prospects, customers, and partners derive real value.

What You’ll Do:

Work closely with our customers to:
- Plan and write security software guides, knowledge articles, as well as other documentation
- Gather data through research, reports, dashboards, and technical interviews
- Create basic flow diagrams
- Produce electronic documentation in addition to hard copy manuals in accordance with project scope
- Collaborate with technical contributors to ensure complex topics are addressed
- Ensure assigned projects and tasks remain on schedule
- Manage updates and revisions to technical literature
- Review technical material for consistency and accuracy

We’re Looking For:

Education

BA/BS or equivalent experience desired from the following:Journalism / English / Communications / Computer Science / Engineering

Experience

2 to 7 years experience writing or editing content for a variety of audiences
Documenting for operating system environment
Familiarity with XML and HTML
Working with users to document processes and procedures
Familiarity topic-based/structured authoring, and single-sourcing preferred
Demonstrate clear, concise, and precise documentation of technical subject matter and procedures
Demonstrate strong verbal communication skills
Attention to detail and strong command of English language
Skilled at prioritization and multitasking
Familiarity with security software/products
Able to meet deadlines
Able to write in explanatory and procedural styles for multiple audiences
Able to work independently or as part of a team

About Tanium

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get

The annual base salary range for this full-time position is $55,000 to $170,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

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Associate Technical Writer