About Steer

At Steer North America, we help shape the future of mobility, cities, and infrastructure. Our work supports more connected, sustainable, and accessible transportation systems that improve how people live, work, and travel.

Steer is an employee-owned international consultancy specializing in transportation and infrastructure. We combine global expertise with local insight to help public and private sector clients tackle complex mobility challenges and make better decisions about how people and goods move.

Our teams advise governments, transit agencies, airports, infrastructure investors, and private mobility operators across strategy, advisory, planning, and operations. From major transit investments to airport development and emerging mobility solutions, our work influences transportation systems relied on by millions.

What defines Steer is our people — curious thinkers, collaborative problem solvers, and changemakers who care about the communities we serve. Joining Steer means working on meaningful projects, contributing ideas that matter, and building a career with real impact.

About the Role

We are seeking an HR Generalist to support our North American team across the U.S. and Canada for Maternity Leave coverage. This role plays a critical part in delivering high-quality, consistent HR support across the employee lifecycle—balancing operational excellence with strong employee experience.

You will work closely with business leaders and employees to support day-to-day HR needs, ensure compliance across jurisdictions, and contribute to building a high-performing, inclusive culture in a consulting environment.

Key Responsibilities

Employee Lifecycle & HR Operations

Support onboarding and offboarding processes across U.S. and Canada, ensuring a smooth and compliant experience
Maintain accurate employee records and HR systems
Administer employment changes (promotions, transfers, compensation updates)
Respond to employee inquiries on policies, benefits, and HR processes
Support employee visa status review, extensions, and process

Employee Relations

Act as a first point of contact for employee relations matters, escalating more complex issues as needed
Support investigations, documentation, and resolution of workplace concerns
Provide guidance to managers on performance management and employee issues

Compliance & Policy

Ensure compliance with federal, state/provincial, and local employment laws across North America
Support the implementation and communication of HR policies and procedures
Assist with audits and documentation (e.g., I-9 compliance in the U.S., employment standards in Canada)

Benefits & Payroll Support

Support benefits administration, including enrollments, changes, and employee communications
Act as a liaison with benefits providers in both the U.S. and Canada
Partner with payroll to ensure accurate and timely processing

Talent & Performance Support

Assist with recruitment coordination as needed (interview scheduling, candidate communication)
Support performance management cycles and processes
Contribute to employee engagement and culture initiatives

Projects & Continuous Improvement

Contribute to HR projects (e.g., process improvements, system enhancements, policy updates)
Identify opportunities to improve efficiency and employee experience
Support the implementation of HR programs across multiple offices

Qualifications & Experience

5–7 years of HR experience, ideally in a professional services or consulting environment
Working knowledge of U.S. and/or Canadian employment practices (experience with both preferred)
Strong understanding of HR operations and employee lifecycle processes
Experience supporting multi-location or remote teams

Skills & Competencies

Strong interpersonal skills with the ability to build trust across all levels
Sound judgment and ability to handle sensitive and confidential information
Detail-oriented with strong organizational skills
Ability to navigate ambiguity and balance multiple priorities
Clear and professional communication skills

Why Join Us

Work with a collaborative, high-performing team who support passionate consultants that are changing transportation systems across North America
Opportunity to grow your HR career with exposure to cross-border practices
Contribute to meaningful work that supports both business performance and employee experience

How You’ll Grow

Whether you join immediately after graduation, or as a senior leader, Steer is committed to helping you grow your career in ways that add to your breadth of experience on a variety of projects, the depth of your technical skills with clients, your client and project management knowledge, and your leadership awareness and practice.

Benefits That Support You

We believe that supporting our people is essential to delivering great work. Our benefits are designed to support your health, wellbeing, financial security, and professional growth. An important part of this is a commitment to a flexible, hybrid working environment.

Our benefits include:

Excellent medical, dental, and vision coverage
3% 401(k)/RRSP contribution
Discretionary annual bonus
Generous paid time off including vacation, public holidays, sick time, and volunteering days- up to 44 days (US) and 47 days (Canada) annually
Group Share Incentive Plan, providing employees with the opportunity to share in the long-term success of the firm
Commuter benefits (US)

Salary range for this role is 55,000 - 65,000 USD (or Canadian equivalent)

Be advised that this is an estimated benchmark salary of good faith. All compensation, regardless of location, may be subject to change as skills, abilities, and internal equity are considered. In addition to base salary, all employees will be eligible for an annual discretionary performance bonus. Steer reserves the right to ultimately pay more or less than the posted range and offer additional compensation.

Why People Choose Steer

Our people join Steer because they want to do meaningful work in a collaborative and intellectually curious environment. At Steer you’ll find:

A culture that values collaboration, where you can work in partnership with teammates from around the world
Projects that create tangible improvements in how people move and connect, impacting the daily lives of millions of people
Expert colleagues who are passionate about the future of mobility and cities
The flexibility to build your professional skills and a consulting practice in a way that matches your ambition

Our Commitment to Fairness & Inclusion

At Steer, everyone is valued for their talent, curiosity, and potential. We recruit based on capability — not background or pedigree — and our interviewers are trained to run fair and inclusive processes that give every candidate an equitable opportunity to succeed.

We are proud to be an equal opportunity employer and welcome applicants from all legally protected backgrounds. We provide accommodations throughout the hiring process and during employment to ensure everyone can participate fully.

Full-time and Part-time applications are accepted

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