Sales Operations

Solé Bicycles

About the Role:

We’re seeking a highly organized, detail-oriented, and client-focused Sales Operations to own the day-to-day execution of our corporate and B2B sales channel. This role sits at the intersection of sales, operations, and marketing—ensuring corporate opportunities are quoted accurately, orders are executed flawlessly, and the corporate channel is managed with discipline and accountability.

You will be the primary operational point of contact for corporate clients once leads are generated, owning the full lifecycle from quote to delivery, while also managing the tools and marketing channels that drive corporate demand.

This is a fully remote position, but you must be available during Pacific Standard Time (PST) business hours.

Key Responsibilities:

Corporate Sales & Client Management

Serve as the primary point of contact for corporate clients throughout the sales and fulfillment process.
Prepare and deliver accurate quotes for corporate orders, gifting programs, bulk purchases, and special projects.
Communicate timelines, pricing, customization options, and logistics clearly and professionally to clients.
Support leadership and sales in closing deals by ensuring clean execution and follow-through.

Order Setup & Execution

Set up corporate orders accurately within internal systems.
Coordinate internally to ensure orders are processed correctly across inventory, fulfillment, and logistics.
Oversee active corporate orders from placement through completion, proactively identifying and resolving issues.
Maintain clear internal documentation and status updates for all corporate projects.

Operational Oversight

Build and maintain repeatable processes for corporate order management.
Ensure accuracy across pricing, invoicing, and order details.
Identify operational bottlenecks and recommend improvements to scale the corporate channel efficiently.

Corporate Marketing Channel Management

Oversee and manage the marketing budget allocated to the corporate sales channel.
Update, maintain, and optimize promotional product and corporate marketing platforms.
Ensure product listings, pricing, imagery, and messaging remain current and on-brand across all corporate channels.
Coordinate with leadership and marketing to align corporate offerings with broader brand strategy.

Reporting & Accountability

Track corporate pipeline, active orders, and completed projects.
Provide regular updates on corporate sales activity, revenue, and operational performance.
Support forecasting and planning for corporate revenue growth.

Qualifications:

3+ years of experience in operations.
Strong experience managing orders, quotes, and client communication in a fast-moving environment.
High attention to detail with the ability to manage multiple projects simultaneously.
Familiarity with promotional product platforms such as ASI and SAGE is a strong plus.
Excellent written and verbal communication skills in English.
Comfortable working cross-functionally with sales, marketing, operations, and leadership.
Highly organized, process-driven, and proactive problem solver.
Comfortable working in a remote, Slack-based environment.

To Apply:

Please submit the following to the email provided above:

Resume (Required)
Loom Video (Required) – In your Loom video (3–5 minutes), please address the following:
- Introduce yourself and your background. Why are you a strong fit for this role and Solé Bicycles?
- Describe your operational experience.
- Share an example of a complex order or project you managed. What challenges arose, and how did you ensure a successful outcome?
- How do you stay organized when managing multiple clients and active orders?
- State your compensation expectations. Please provide your ideal monthly or annual compensation range for this role.

Solé Bicycles

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Sales Operations