Embark on a transformative career with Safran Passenger Innovations, where we are forging an unparalleled in-flight entertainment ecosystem. As an innovative company we design and engineer world-class In-Flight Entertainment and Connectivity (IFEC) solutions. Our products are constantly evolving, solving complex media distribution, playback, and networking problems in a secure, demanding on-wing environment. Safran IFEC products are utilized by many of the world’s premier air carriers. Step aboard and help us by creating the best in-flight experiences for today and beyond!

Job Summary:

The Media Integration Specialist I produces and monitors content sets for global airlines and 3rd party customers. The individual will track incoming digital media assets and coordinate quality control, technical compliance and status with internal departments. The Media Integration Specialist I is engaged in all facets of the content production build and QA function. This individual must be familiar with a variety of the concepts, practices, and procedures within the IFE field and relies on experience and judgment to plan and accomplish goals. The main focus of the Media Integration Specialist I is to execute least complicated integration tasks (testing/validation) and assist integration team in monthly production of content sets and may be responsible for production of least complex accounts depending on skill level.

Duties and Responsibilities:

Learn and apply media testing procedures which include cross referencing content tracking sheets, verifying content, and confirming proper display on RDUs (remote display units)
Understand customer requirements and test accordingly, learning system setups and customer profiles
Validate quality of content and technical compliance including audio/video sync issues, language verification, aspect ratios and metadata correctness
Record vendor problems, concerns, missed internal testing errors, and flag to appropriate account manager in a time sensitive manner
Assess and report fielded errors to account manager in a timely manner
Follow procedures and routine work/test instructions to ensure the consistency and production quality of all content sets leaving the office and being fielded
Verification of SD cards, duplication
Participate in alternative production tasks during low workflow
Ensure all content meets established standards and report any technical challenges in displaying the content
Ensure the proper national and international customer shipping and tracking processes are in order
Monitor SD card inventory and understanding of RMA processes
Understand HW/SW testing setup and troubleshooting
Understand and ensure lab compliance to MPAA standards and regulations
Log and track all incoming digital media and communicate status of delivery to CSPs to ensure all test schedules are being met by developing and tracking workflow
Communicate changes or delays in a timely manner to account manager
Coordinate re-working of rejected media with CSPs
Ensure lab rules are followed including security, cleanliness, layout
Perform other job-related duties as assigned

0-3 years of experience in systems integration or digital media post production environment
1+ years of experience in the In-Flight Entertainment industry highly desired
Meticulous file maintenance skills
Proficient, working knowledge of Excel, and Word processing programs

The starting pay range for this position is $22.00 - $26.00 per hour however, base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location.

In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:

A home allowance to elevate your home workspace
Discretionary bonus program
Future financial security with a 401(k) program with company match
Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown

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Media Integration Specialist