Director of Operations – Renovations & Property Operations
Property Rush | Remote (US) | Open to relocating to Chattanooga in the future | Full-time

Build the operational engine behind the go-to turnkey platform for investors.

Property Rush exists to become the go-to turnkey place for real estate investors. We help investors buy, renovate, lease, and manage rental homes without the chaos. We’re building a company where execution is consistent, communication is tight, and owners/tenants feel taken care of.

The Opportunity

We’re hiring a Director of Operations to run the day-to-day engine of the business—especially renovations, turns, vendor performance, and operating cadence—so the founder can shift from being in the weeds to spending the majority of time on growth (marketing, sales, acquisitions/dispo).

This role is for someone who wants to be measured by outcomes—not activity—and wants meaningful upside tied to performance.

Total Compensation (OTE): $130,000 – $180,000
Comp includes performance incentives tied directly to measurable outcomes.

What You’ll Be Accountable For

Scorecard — Your 5 KPIs

You will own these 5 company-critical metrics:

≥ 80% of Department KPIs Achieved MonthlyCash Flow Forecast Accuracy ≥ 95% (Monthly)≥ 95% of Renovation Projects Delivered On Time AND Within ±5% of BudgetEmployee Satisfaction Score ≥ 90% (Quarterly Survey)Owner & Tenant Satisfaction Score ≥ 9/10

What Success Looks Like

In your first 90 days, you’ve created operational clarity: KPIs are visible and reviewed weekly, priorities are disciplined, the renovation/turn pipeline is tracked end-to-end, vendor accountability is established, and communication rhythms are consistent. The team knows what “winning this week” looks like and how their work impacts the scorecard.

Within 6–12 months, Property Rush runs on systems—not heroics. Renovation delivery becomes predictable, cash flow forecasting is reliable, employee engagement stays high, and owners/tenants consistently report a premium experience. The founder is no longer the hub for operational decisions and can focus heavily on growth.

ONE THING: Build a high-performing operations system and team that delivers predictable results for investors and tenants.

What You’ll Do

20% — Big Rocks

Build and manage the operating cadence (weekly KPI meetings, dashboards, priorities) so departments hit targets
Improve renovation delivery systems (scope standards, vendor accountability, scheduling, quality control)
Own cash flow forecasting discipline and operational budget oversight
Build a high-performance culture through hiring, training, coaching, and accountability
Upgrade owner and tenant experience through better workflows and communication

80% — Day-to-Day Responsibilities

Lead department managers (property management, maintenance, leasing, renovations/turns, admin)
Track KPI performance weekly; coach leaders to close gaps quickly
Oversee vendor/contractor performance, pricing, and reliability
Ensure smooth leasing/turnovers, maintenance workflows, and inspection standards
Establish and maintain SOPs across core workflows
Own escalation management for high-stakes owner/tenant issues
Partner with leadership on scaling plans, capacity planning, and headcount

You’re a Fit If You…

Build repeatable systems, not just put out fires
Take extreme ownership: if it’s yours, it gets done—and measured
Can lead people with clarity, firmness, and respect
Know how to run scorecards, dashboards, meetings, and accountability rhythms
Can manage multiple workflows (renovations, maintenance, leasing, customer service) without losing quality
Communicate clearly—internally and with owners/investors
Care about culture: you build teams that perform and stay

3+ years leading teams (multi-department leadership preferred)
Experience managing renovation/rehab/turn projects (vendors, budgets, timelines)
Strong understanding of unit economics (vacancy loss, turn costs, maintenance cost controls)
Comfortable with property management software (AppFolio, Buildium, Rent Manager, etc.)
Strong project management + process documentation (SOP creation)
US-based and able to work in a real-time cadence with vendors/field teams
Open to relocating to Chattanooga within year 1 (not required upfront)

Compensation

This role offers a base salary of $90,000 annually, plus performance-based incentives, with total annual earnings potential of $130,000 to $180,000.

Comp includes performance incentives tied directly to measurable outcomes.

Flexible schedule, employee assistance program, professional development support, and referral program, with the opportunity for transition into a full-time permanent role based on performance. Full-time employees may be eligible for a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, paid holidays, and additional company-sponsored benefits.

Property Rush

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Director of Operations