OutPLEX

At OutPLEX, we're not just a contact center; we're innovators in customer engagement. With over two decades of experience, we've been at the forefront of transforming customer interactions. Our journey began in 2001, and since then, we've pioneered the work-from-home call center model and embraced digital messaging technology early on.

Our headquarters is nestled in Fort Lauderdale, Florida, but our reach is global, with nearshore offices in the Dominican Republic and Colombia. We specialize in creating exceptional customer experiences by integrating empowered people with cutting-edge technologies. This synergy results in unparalleled value for our clients.

We're proud to be an NMSDC-certified Minority Business Enterprise, committed to diversity, equality, and employee satisfaction. Our team is composed of bot builders, conversation designers, and extraordinary sales & service agents who handle complex customer engagements across voice and digital platforms.

Security and privacy are paramount to us. We maintain PCI DSS v3.2.1 and GDPR certifications and have the capability to run HIPAA-compliant operations for healthcare clients.

Join us at OutPLEX, where we outdo and outperform every day, adding value for our clients and taking action with honesty and integrity. Be part of a globally recognized team that's redefining customer experiences and driving client growth through digital innovation and technical expertise.