SUMMARY KIA Chantilly is looking for an experienced service advisor to expand our growing business needs. We focus on providing friendly care while presenting service work and repairs. Come see our easy-to-use XTIME RO management system for provided estimates. We offer ongoing training and growth opportunities available. Must be detailed oriented with experience owning the service experience. Growing store with more than enough business. Come help us expand and meet our growing needs. WE OFFER:

Medical, Dental
Life and Disability
401K
Paid Vacation
Career Growth Opportunities
income depending on metrics 80k-120k

RESPONSIBILITIES

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend and sell maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers

REQUIREMENTS

Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs

About the Dealership Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development. At Ourisman, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.

Ourisman Chantilly Kia Careers

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KIA Chantilly or Alexandria Service Advisor 80k-110k