SUMMARY

The Catering Supervisor will work in conjunction with the Banquet Manager and Catering Sales Manager in both Banquet and Arena Functions within the Catering Department to include, but not limited to, Suite Attendant, Banquets, Meetings, Bars, Heritage Club events and any other function serving any food and beverage items ... ESSENTIAL DUTIES AND RESPONSIBILITIES • Assist with the training of new employees. • Oversee and direct staff for Catering and other events as directed. • Assist with enforcing SMG/OHP policies and procedures including alcohol policies. • Serve as liaison with clients. • Fulfill the service per each Banquet Event Order (BEO). • Prep set up and organization of Catered Event; Prep breaks down and cleanup of Catered Event. • Creativity in designing buffet presentations and coffee break décor. • Continuously improve the overall look and appearance of buffets. • Maintain a line of communication with the Banquet Manager. • Manage banquets in the absence of Banquet Manager/F&B Operations Manager. • Assist Banquet Manager with maintaining accurate labor for an event. • Follow and maintain all cost guidelines for labor, beverage & food. • Maintain all Banquet equipment cleanliness on a daily basis. • Attend Weekly F&B Department Meetings and Menu Meetings. • Other duties as assigned.

EDUCATION AND WORK EXPERIENCE • High school diploma or GED required. • 1 to 2 years' experience supervising other employees in the food service industry. • ServSafe and TIPS Certification or ability to obtain within 90 days of employment. • Fluent in English and Spanish preferred.

SKILLS AND ABILITIES • Advanced oral and written communication skills. • Ability to communicate clearly and professionally with management, staff, and clientele. • Excellent organizational, planning, customer service and inter-personal skills. • Attention to details and the ability to multitask. • Ability to work independently and in a team environment. • Must have a professional appearance and adhere to uniform policy. • Must be fully flexible with schedule. • Bartending skills preferred • Must have valid driver’s license and be prepared to load and drive company vehicles.

PHYSICAL DEMANDS • Position requires working extended hours, flexible hours including nights, weekends, and holidays, based on event schedule. • Position requires physical ability to move about large facilities, including being on feet and walking for prolonged periods, bending, crouching, reaching, grabbing and/or standing up to and over 8-10 hours daily. • May be required to work both indoors and outdoors as required by the event. • Position requires being able to be exposed to high noise levels during concerts and other events. • Position requires the ability to push/pull, lift equipment, boxes, and other items.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Company DescriptionAt ASM Global/Osceola Heritage Park, we strive to form a perfect balance between creative excellence and business excellence, and we work diligently to build a diverse environment that rewards collaboration and success. Our accomplishments are born from a spirit of teamwork and a thirst to be the best that enables us to deliver incredible experiences year after year. If you want to join a team where you will be challenged to up your game, ASM Global is a great place to work.

ASM Global has presented some of the biggest and most memorable live events in the world. Our achievements would not be possible without the boundless passion of our talented and diverse team members. If there’s one common thread to the people who work here, it is their commitment to delivering amazing experiences.

We create new opportunities for team members to grow and develop their skills and careers

Osceola Heritage Park

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Catering Supervisor