New Age Hospice is seeking a Clinical Manager – Hospice

San Antonio, TX

The Hospice Clinical Manager is responsible for the day-to-day oversight of clinical services within the hospice program. This role ensures the delivery of high-quality, compassionate care that meets all regulatory, clinical, and organizational standards. The Clinical Manager leads and supports the interdisciplinary team, fosters a culture of excellence, and ensures compliance with all applicable laws and guidelines.

Essential Duties and Responsibilities:

Provide leadership and supervision to clinical staff including RNs, LVNs, CNAs, social workers, chaplains, and other interdisciplinary team members.
Ensure timely and appropriate patient admissions, care planning, and service delivery.
Monitor and manage clinical performance metrics, including quality outcomes, patient satisfaction, and compliance indicators.
Conduct regular IDT and education meetings to support care coordination and staff development.
Oversee documentation practices to ensure accuracy, timeliness, and compliance with Medicare Conditions of Participation and state regulations.
Participate in the hiring, training, evaluation, and professional development of clinical staff.
Collaborate with the Administrator and other leadership to support census growth, operational efficiency, and strategic initiatives.
Serve as a clinical resource and mentor to staff, promoting best practices in hospice and palliative care.
Respond to patient and family concerns with empathy and professionalism, ensuring resolution and satisfaction.
Participate in on-call rotation and provide clinical support as needed.

Qualifications:

Registered Nurse (RN) required; Bachelor’s degree in Nursing or related field preferred.
Current RN license in good standing TX.
Minimum 1–3 years of hospice or palliative care experience, with at least 1 year in a supervisory or management role.
Preferred service area San Antonio, TX

Skills:

Strong leadership and team-building abilities
In-depth knowledge of hospice regulations and clinical standards
Excellent communication, organizational, and problem-solving skills
Proficient in EMR systems and Microsoft Office Suite
Ability to manage multiple priorities in a fast-paced environment

Working Conditions:

Hybrid remote with regular field visits to patient homes, facilities, and team members.
May require evening or weekend availability for urgent clinical needs or staff support.
Participation in on-call rotation as needed.

New Age Hospice

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Clinical Manager - Hospice