MS2 is a national leader in transportation data management and analysis and has the largest traffic count database in North America. More than 270 agencies in 31 US States, and 3 Canadian Provinces, including 27 state Departments of Transportation, are using MS2 software to manage their transportation data.

MS2 is located in the beautiful city of Ann Arbor, Michigan, the home of high-tech industries and the University of Michigan. Residents of the city enjoy beautiful parks, mature neighborhoods, amenities of the Huron River and easy access to downtown Detroit or to colorful “Pure Michigan” woods and waterways.

MS2 is a friendly, open, team working to support our clients' software needs. Staff members work on a variety of tasks and are given a high degree of responsibility. We offer a progressive and fast-paced environment for transportation professionals and software engineers with competitive compensation and benefit packages. We're a small team and you'll have an opportunity to make a big impact!

We are seeking an exceptional candidate to serve as a subject matter expert for MS2 software in the transportation planning and traffic engineering domain. This role will actively work with our software to ensure following industry standards, transportation principles, and FHWA compliance. .

Responsibilities:

General

Maintain understanding of the industry trends in transportation data management and FHWA HPMS annual reporting.
Research existing transportation data management features within MS2 software.
Provide guidance and recommendations for the software based on transportation data management requirements.
Some travel required.

Technical Research – 80%

Recommend improvements and provide technical support to clients as required.
Research transportation data items and translate to developers for software implementation.
Perform independent hands-on data analysis of travel data and highway performance measures using the software.
Contribute to help guide content and methodology documentation.
Utilize our software to help clients perform annual statistic calculations.

Business Analyst – 20%

Conduct methodology research to help guide new software features or solutions.
Work with clients to identify business needs and system requirements.
Develop solution concepts based on an understanding of the client needs.

Other duties as assigned.

Required Skills/Abilities:

Prior experience in a similar technical support or consulting role (minimum 5 years preferred).
Strong understanding of transportation data analysis and required FHWA reporting.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent customer service skills, with a proven ability to work with people of all technical abilities.
Proficient with Microsoft Office Suite or related software.

Preferred Skills/Abilities:

Working knowledge of Geographical Information System (GIS) technologies.
Working knowledge of DOT traffic data reporting.
Statistics.
SQL experience a plus.

Education and Experience:

Bachelor’s degree in science, transportation engineering, or related field, or equivalent transportation data experience.
Experience within the transportation data management and FHWA reporting with a minimum of five years in the industry required.
Active membership in pertinent professional organization(s) is preferred.

Physical Requirements:

Prolonged periods sitting or standing at a desk and working on a computer.
Must be able to lift up to 15 pounds at times (carrying laptop, setting up workstations at user trainings and conferences, etc).
Must be able to travel to remote sites for training, valid driver’s license required.

We offer a competitive salary and benefits package.

We promote a strong work/life balance at MS2. We encourage our employees to pursue their professional interests and take ownership of projects from start to finish. You’ll be working with big data and cloud-based solutions using the latest technologies as part of a fun and energetic team. It’s a great place to work.

Salary:

$80,000 - $130,000 a year

Benefits:

Participation in the company's annual bonus program
401(k) with matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Disability insurance
Vision insurance

We Want You to Be You at MS2.

At MS2 a diverse, inclusive, and equitable workplace is one where all employees, whatever their race, gender, color, ethnicity, national origin, age, sexual orientation or identity, education, disability, religion, or veteran status, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments and programs. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.

MS2 is committed to maintaining a welcoming environment with equitable treatment for all, and we strive to:

Provide a working environment where all employees feel safe, comfortable, and valued.
See diversity, inclusion, and equity as connected to our mission and critical to ensure the well-being of our staff and the agencies we serve.
Examine and dismantle any inequities within our policies, systems, programs, and services, and continually update and report our progress to our employees.
Explore potential underlying, unquestioned assumptions that interfere with inclusiveness.
Encourage company-wide thinking about how systemic inequities impact our organization’s work, and how best to address that in a way that is consistent with our mission.
Help to challenge assumptions about what it takes to be a strong leader at our organization, and who is well-positioned to provide leadership.
Practice and encourage respectful and transparent communication in all interactions.
Commit time and resources to expand more diverse leadership at all levels of our organization.
Lead with respect and tolerance. We expect all employees to embrace this notion and to express it in workplace interactions and through everyday practices.

MS2 wants every employee to feel our commitment to showing respect for everyone, and we encourage open communication that enables each person to be their best self.

MS2 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Hybrid work

While a fully-remote position may be considered for the right candidate, most staff are expected to work from our office in Ann Arbor at least once a week. Relocation assistance is available to successful candidates who are interested in moving to the Ann Arbor area.

Midwestern Software Solutions, LLC ("MS2")

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