About us

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About the role

LifeMD is actively seeking an experienced, adaptable full-time Certified Medical Assistant (CMA) to join our clinical team in a remote capacity (the office is centrally located in Greenville, SC). Ideally, we are seeking candidates that sit in pacific or mountain standard time. As a Certified Medical Assistant, you are one of the foundational partners of our Primary Care division. You will have a far-reaching impact as you assist our board-certified physicians nationwide. Your role includes but is not limited to:

Responsibilities:

Scheduling patient appointments and maintaining communication to confirm future appointments
Documenting patient medical information and intake forms
Ensuring all related reports, labs and information is completed and available in the patient's chart prior to their appointment
Performing data entry tasks to document patient records within database and maintaining patient charts
Answering and responding to patient questions and concerns in a timely manner
Recording vital signs
Corresponding with customer service representatives regarding patient questions
Performing other related duties as assigned or requested
Reporting directly to RN

Basic Qualifications:

Current CMA/RMA certification
2+ years of experience as a CMA/RMA
Ability to work rotating schedule, including nights and weekends
Professional experience working with EMRs, Word, Excel, and Outlook
Excellent verbal and written communication skills

Preferred Qualifications:

Bilingual in English and Spanish
Excellent interpersonal skills
Attention to detail with exceptional organizational skills
High level of professionalism and empathy
Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements
Ability to interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
Eagerness to demonstrate initiative and ownership for accomplishing new and different requests, while exploring opportunities that add value to the role

Pay: $28.00/hour
Shift: 11am-7pm PDT / 2pm-10pm EDT
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation & Public Holidays)

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Certified Medical Assistant