We're thrilled that you're here to explore the details of your next career step. Before proceeding with your application, we kindly request that you carefully review the requirements for this position. It is essential to ensure that you meet the necessary qualifications and are authorized to work in the country where this position is located. By fulfilling these criteria, you increase your chances of being shortlisted and joining itel at the earliest opportunity.

Welcome!

At itel, you're part of a diverse and high-performing international team. We value the contribution of each of our team members and everyone has a voice. At the end of the day, we're a family, and together, we change the game, rather than play it. We want you to show up as your whole self because we value diversity and inclusion, as well as people who enjoy being fun (and even maybe a little quirky). If you think you can see yourself delivering WOW as a member of the itel family, then check out the job description below!

Company Culture is at our CORE

Our 4Ys are more than words, they're a way of life. We know that companies with a strong culture and higher purpose perform better in the long run.

Quality - We don't cut corners.
Integrity - We do the right thing, even if no one is watching.
Reliability - We do what we say and say what we do.
Family - We know that our people are our core, and it takes a community to make change.

You Enjoy:

Talking with others! (Taking inbound calls and demonstrating product knowledge and benefits).
Selling! (Generate sales leads and cross-sell products associated with insurance coverage).
Showing them the money! (Generate new insurance quotes).
Helping others! (Find out what they need and exceed their expectations).
Making connections! (Build relationships and trust through open and interactive communication).
Nailing the deets! (Provide detailed, accurate information using our company-provided tools).
Being The Closer! (Conduct follow up calls to close sales and/or ensure resolution).
Doing the "neck-up" stuff! (Keep records of customer interactions, process accounts and file documents).
Flexible, full-time schedules.

Pay Details:

Training Pay (1st 22 days) - $15/hour
Production Pay - $16/hour base rate plus an up to $6/hour bonus based on attendance and performance! You can make up to $22/hour!

You're Bringing:

Property & Casualty or Personal Lines insurance license in your state of residence
A year of experience in customer service, call center or insurance agency.
Sales experience in any industry.
The motivation to meet or exceed goals and to earn a performance-based bonus!
The ability to relate to others, and to be able to place yourself in their shoes.
A dedicated workspace free from distractions and a noise cancelling headset.
This role is 100% remote and requires you to use your own camera-enabled device.

Benefits/Perks:

Paid Time Off
Medical, Dental, Vision
Flexible Spending Account
Health Savings Account
401(k)
Company Paid Life Insurance
Corporate Discounts and Perks

itel is the largest Caribbean-born customer experience provider and we are now an award-winning international company. We take pride in empowering our teams, treating every member like family.

itel is an equal opportunity employer offering competitive pay, as well as a whole host of benefits designed to support employee comfort, and wellbeing. This includes paid training, opportunities for career advancement & development, as well as medical and life insurance, in a fun and inspiring work environment with great on-site amenities.

All you need is to be authorized to work in the U.S., in addition to having the necessary academic qualifications and experience for the position that best suits you.

itel - United States

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