Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.

How are we different from traditional IT companies?

We are cloud focused (but we will train you up if you don’t have all the necessary skills yet).
We have professional development pathways throughout the organization with accompanying training programs.
We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
We are poised for significant growth in 2025 and beyond, and need you to help us do it!
We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Interlaced is looking to hire a full-time IT Support Technician II in the San Francisco Bay Area. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components.

The candidate we are looking for has a technical skill-set, and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite.

This is a full time position working from home to assist end users through remote sessions, via chat, phone and email and occasionally visiting our San Francisco Bay area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is from the hours of 8am - 5pm Pacific Time, Monday through Friday excluding holidays.

Below are the tools we work with at Interlaced. Basic knowledge and proficiency in several of these tools are preferred:

Meraki
Ubiquiti
MacOS
Windows Desktop OS
Microsoft Azure
AWS
Google Cloud Platform
Microsoft 365
Google Workspace
Slack
OneLogin
Okta
Jumpcloud SSO
SentinelOne
SPF
DKIM
DMARC
DNS Filter
Datto / Backupify
Comet Backup
BackBlaze
Zoom
Microsoft Teams
RingCentral
Addigy
JumpCloud MDM
Kandji
Microsoft Intune
Mosyle

What we offer:

Starting salary between $66,000-75,000 DOE annual with quarterly bonuses
FMLA Non- Exempt
Medical, vision and dental benefits
Cell phone and gym reimbursement
16 paid Holidays annually - 6 fixed and 10 flex
2 paid "Give Back" volunteer days annually
Paid vacation and sick time
401k matching
Fuel reimbursement
Peer-to-peer bonus allowance
New Macbook Pro, monitor, keyboard and mouse

Interlaced

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IT Support Technician II - San Francisco