Department: Information Technology

Role Summary

The Manager, Corporate Network Services is responsible for the design, reliability, security, and day-to-day operation of the company’s corporate and enterprise network environments. This role leads the corporate networking function supporting offices, campuses, remote workforce connectivity, and internal services, while maintaining clear separation from customer-facing or product cloud networks.

The role combines hands-on technical leadership, people management, and vendor oversight, ensuring high availability, performance, and compliance across all corporate network services.

Key Responsibilities

Network Operations & Architecture

Own the design, deployment, and operation of corporate LAN, WAN, Wi-Fi, VPN, and firewall infrastructure
Ensure network availability, performance, and resiliency across offices, data centers, and remote users
Lead incident response for network outages and drive root cause analysis and remediation
Maintain network documentation, diagrams, and standard operating procedures

Security & Compliance

Partner with Security, Compliance, and Risk teams to ensure corporate networks meet internal security standards and audit requirements
Support audits and assessments (e.g., SOC, ISO, PCI adjacency) related to corporate IT environments
Implement and enforce network segmentation, access controls, and monitoring best practices
Ensure proper separation between corporate IT networks and other internal environments based on security, compliance, or operational needs

People & Vendor Management

Lead, mentor, and develop a team of network engineers and administrators
Manage relationships with network vendors, carriers, and service providers
Own vendor selection, contract renewals, and service-level performance
Coordinate with MSPs and external partners as needed

Strategy & Planning

Develop and execute the corporate network roadmap aligned with business growth
Plan capacity, redundancy, and lifecycle refreshes for network infrastructure
Evaluate new technologies and recommend improvements to reliability, security, and cost efficiency
Participate in budget planning and forecasting for network services
Document architectural decisions, design intent, and implementation phases to ensure long-term continuity

Cross-Functional Collaboration

Partner with IT Operations, End-User Services, Cloud/Platform teams, and Facilities
Act as escalation point for complex or high-impact network issues

Required Qualifications

7+ years of experience in enterprise or corporate networking roles
2+ years of experience managing or leading technical teams
Strong expertise in LAN/WAN, routing & switching, firewalls, VPNs, and wireless networks
Experience working with enterprise network vendors, particularly Cisco and Palo Alto
Familiarity with network security principles and audit support
Strong troubleshooting, documentation, and communication skills

Preferred Qualifications

Experience supporting multi-site or global corporate environments
Exposure to Zero Trust or modern enterprise network architectures
Experience partnering with security and compliance teams
Exposure to configuration management, automation, or version-controlled network documentation
Relevant certifications (CCNP, CCIE, PCNSE, or equivalent)

Success Metrics

Network uptime and performance across corporate environments
Mean time to resolution for network incidents
Audit readiness and compliance outcomes
Team effectiveness and operational maturity
Vendor performance and cost optimization

Why This Role Matters

This role is critical to ensuring the stability, security, and scalability of the company’s internal technology foundation, enabling employees to work effectively while maintaining strong governance and risk controls.

Health, dental, vision, life, and short/long-term disability insurance
Paid vacation, holidays, and sick leave
Competitive compensation and opportunities for advancement
Retirement plan with employer contribution match
Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
One of San Antonio’s “Best Places to Work” for nine consecutive years

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Manager, Corporate Network Services