About Us

At First Stop Health, we make quality healthcare simple, affordable, and genuinely caring. Founded in 2011 and headquartered in Chicago, we're a private telehealth leader delivering virtual care that people love®. Our mission: seamless, accessible healthcare for employees—via app, web, or phone—available 24/7 across all 50 states.

We offer a comprehensive suite of virtual services—from Primary Care, Urgent Care, and Preventive and Chronic Care, to Specialist Support, Health Coaching, and Whole-Person Mental Health—all without cost to employees or their dependents

What We Offer

• Holistic Virtual Primary Care
• A virtual medical home that integrates urgent, preventive, chronic, and specialist care all in one coordinated experience.
• 24/7 Urgent Care Access
• Licensed providers connect with members in under 5 minutes for non-emergent needs—without an out-of-pocket cost.
• Whole-Person Mental Health
• Counseling, therapy, and wellbeing coaching—available on demand, with no session limits.
• Affordable & Boundless Care
• All visits are $0 for employees and their families, utilization is high, and many visits divert costly in-person care.
• Exceptional ROI & Engagement
• Performance-based fees—100% of our fees are at risk—and employers typically see 171% ROI. Utilization rates combine to ~60%, with ~90% of care avoiding in-person settings.
• Personalized Engagement & Reporting
• Tailored engagement campaigns drive utilization, supported by smart reporting, dashboards, and quarterly reviews

Why Choose Us?

• Unbeatable Culture
• Named one of Inc. Magazine’s Best Workplaces for three consecutive years (2022–2024), our culture, defined by words like caring, collaborative, transparent, trusted, and unrelenting, truly shines.
• Growth & Recognition
• A consistent presence on the Inc. 5000 fastest-growing companies list, plus recognition from Crain’s Chicago Business Fast 50 and the Well-Being Trailblazer award.
• Leadership That Inspires
• Led by co-founder Patrick Spain, a veteran entrepreneur with a vision to transform healthcare delivery
• Powerful Values in Action
• Our values aren’t just words—they guide everything we do. Team members describe FSH as “inclusive,” “empathetic,” and deeply supportive—from day one

Join Our Team

Looking to make an impact? At First Stop Health, you’ll:

• Help shape the future of accessible, whole-person virtual care
• Thrive in a mission-driven, values-forward culture—recognized industry-wide
• Work with talented, empathetic professionals across diverse disciplines
• Grow as we scale—building better experiences, services, and solutions in telehealth

If you're passionate about meaningful innovation in healthcare, and want to join a company that values both excellence and empathy, we’d love to hear from you.