DNI’s Technical Writer supports the Solution team by maintaining and improving technical documentation across the organization’s knowledge repository. This position focuses on capturing and organizing technical details related to DNI’s capabilities, tools, and solutions; drafting and editing technical content for use in proposals and internal reference; and ensuring documentation is accurate, accessible, and aligned with company standards. The role is developmental, with the goal of progressing into a Solution Architect position through training, mentoring, and hands-on exposure to technical and business processes.

Daily Duties Include but Are Not Limited To:

Develop, organize, and maintain documentation within DNI’s knowledge repository, including solution templates, technical references, process documentation, and proposal boilerplates.
Collaborate with Program and Project Managers, Solution Architects and others to translate technical concepts into clear, concise, and accurate written content.
Edit and standardize documentation to ensure clarity, consistency, and compliance with DNI formatting and terminology standards.
Support the drafting of technical content for proposals, white papers, and responses to RFIs/RFPs under the guidance of senior team members.
Track and update document versions, ensuring repository materials remain current and technically valid.
Learn and apply foundational technical concepts relevant to DNI’s IT, professional services and engineering solutions portfolio.

Periodic Duties Include but Are Not Limited To:

Participate in internal SA team meetings, capture minutes, and document action items.
Assist in developing process documentation and internal guides for solution development workflows.
Support configuration, tagging, and search optimization of documents in the knowledge repository.
Attend training sessions, technical briefings, and industry seminars to build technical literacy and domain awareness.
Deliver bi-weekly documentation status updates and contribute to monthly team reviews.

Competencies

Excellent written and verbal communication skills with strong attention to detail.
Ability to understand and translate technical information into clear, user-friendly documentation.
Strong organizational and version control skills for managing multiple concurrent documents.
Familiarity with IT terminology, systems integration, and/or government technology environments is preferred.
Collaborative team orientation with initiative to learn and contribute to technical discussions.
Proficiency in Microsoft Office applications; experience with SharePoint, Confluence, or similar repository systems is a plus.

Work Environment & Physical Demands

This role operates in a professional office environment or remote work setting as agreed to by the manager. It routinely uses standard office equipment such as computers, phones, and printers. The position is primarily sedentary, requiring extended periods of computer-based work.

Position Type and Expected Hours of Work

This is a full-time exempt position. Typical work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with additional hours during high proposal or documentation update cycles.

Travel

Minimal (if remote, 2–3 times per year for team training or meetings).

Education and Experience

Bachelor’s degree in English, Communications, Information Systems, or a related field helpful but not required.
5 years of experience in technical writing, documentation, or related roles, or transferrable experience.
Familiarity with IT systems, solution architecture, or proposal development preferred.

Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental

Matching 401K
Short- and Long-Term Disability
Pet Insurance
Professional Development/Education Reimbursement
Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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(IT) Technical Writer