Position Overview

Cross Environmental Services, Inc. (CES) is seeking a hands‑on IT Systems Administrator to serve as the primary internal IT resource. This on‑site role supports daily IT operations and works closely with an outsourced Managed Services Provider (MSP).

The ideal candidate is a strong IT generalist who enjoys supporting users directly, coordinating with vendors, and maintaining secure, reliable systems.

This is not a remote position.

Key Responsibilities

Provide on‑site IT support for ~31 users across three office locations
Serve as the primary internal point of contact for IT issues
Coordinate escalations and projects with the MSP
Support Microsoft 365 (user accounts, email, Teams, SharePoint)
Assist with workstation, printer, and basic network troubleshooting
Support onboarding/offboarding (devices, access, accounts)
Maintain IT documentation and asset inventory
Assist with cybersecurity practices and endpoint protection
Support CMMC Level 1 documentation and self‑assessment efforts
Coordinate with ISPs, copier vendors, and software providers

Required

2+ years of IT support or systems administration experience, preferably.
Experience in a small‑to‑mid‑size business environment
Microsoft 365 administration experience
Strong troubleshooting and customer support skills
Ability to work on‑site and travel as needed

Preferred

Experience working with an MSP
Basic cybersecurity or compliance exposure (CMMC, NIST, etc.)
Familiarity with on‑prem server environments
Relevant IT certifications or equivalent experience
Website and social media postings and maintenance

Benefits will be discussed with the appropriate candidates.

Cross Environmental Services Inc.

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