Front Desk Agent

Responsibilities ... - Greet and welcome guests in a friendly and professional manner

Register guests and assign rooms, ensuring all necessary information is obtained
Answer phone calls and provide information to guests or transfer calls to appropriate departments
Handle guest check-ins and check-outs efficiently and accurately
Process payments and maintain accurate records of guest transactions
Respond to guest inquiries and resolve any issues or complaints in a timely manner
Provide recommendations for local attractions, restaurants, and services to enhance the guest experience
Maintain a clean and organized front desk area

Experience:

Previous experience in customer service or hospitality preferred
Familiarity with phone systems and basic computer skills
Excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Ability to multitask and prioritize tasks effectively

We offer competitive pay, opportunities for career growth, and a positive work environment. If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you.

To apply, please submit your resume along with a brief cover letter outlining your relevant experience.

Job Type: Part-time

Schedule: • 8 hour shift • Holidays • Monday to Friday • Weekends as needed • Weekends only

Work setting: • In-person

Work Location: In person

Courtyard by Marriott

New Jobs

Hotel Laundry Attendant

Front Desk Agent