Chronic Care Staffing is Hiring a Remote Care Coordinator - CMA!

Location: Remote (Work From Home)
Pay Range: $17.00 – $20.00/hour
Employment Type: Full-Time
Employer: Chronic Care Staffing

About the Role

Chronic Care Staffing (CCS) is seeking a Remote Care Coordinator (CMA) to join our growing healthcare team. As a Care Coordinator, you’ll play a vital role in helping patients manage their chronic conditions through consistent communication, education, and coordination with their healthcare providers.

You’ll be responsible for making monthly calls to patients, assessing their health status, promoting self-management, and serving as a trusted point of contact between patients, caregivers, and medical professionals — all from the comfort of your HIPAA-compliant home office.

Key Responsibilities

Conduct monthly Chronic Care Management (CCM) calls or verbal enrollments.
Perform services such as Health Risk Assessments, Transitional Care Management, and Remote Patient Monitoring.
Communicate effectively with patients and family members about chronic conditions, medications, barriers to care, and treatment plans.
Collaborate with providers, staff, and other healthcare professionals to ensure coordinated care.
Promote adherence to personalized care plans and patient health goals.
Support patients with medication reconciliation and education.
Connect patients to community resources to enhance well-being and satisfaction.
Maintain compliance with CMS guidelines and organizational regulations.
Uphold CCS’s reputation for professional, compassionate, and patient-focused care.
Meet expected call volume and maintain thorough documentation in EHR systems.

Requirements

Required Qualifications

Unencumbered active CMA or RMA certificate
Active BLS certification
High proficiency in EHR systems
Recent experience in a clinical or CCM setting
Proficiency in Google Suite
Ability to plan, organize, and work independently in a HIPAA-compliant home office (locked door, distraction-free, two monitors, high-speed internet)
Excellent verbal and written communication skills
Strong clinical reasoning, problem-solving, and critical thinking abilities

Preferred (Nice-to-Have) Qualifications

Experience in care coordination, chronic care management, transitional care, or remote patient monitoring
Familiarity with community resource navigation to support patient care
Experience providing patient/family education on chronic conditions and medications
Background in quality measures, reporting, or CMS compliance
Demonstrated team-player mindset in a remote environment
Additional coursework or certification related to care or case management

Home Office Requirements

HIPAA-compliant, distraction-free workspace with a locking door
High-speed internet
CCS-approved computer with dual monitors

Physical Requirements

Vision, hearing, repetitive motion, and typing
Extended periods of sedentary work and computer use
Reasonable accommodations available upon request to ensure accessibility and patient care quality

Benefits

Paid Time Off (PTO)
Health, Dental & Vision Coverage
401(k) Retirement Plan
On-the-Job Training
No Weekend Work
Growth Opportunities
Incremental PTO Increases
Life/LTD Benefits

About the company

Classet simplifies the process to start or find your next amazing career in the skilled trades - occupations that typically pay equivalent or more than a bachelors degree, and can be acquired with little to no debt.

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Remote Care Coordinator