Medical Assistant

Available Locations: Bear, DE Wilmington, DE Greenville, DE Newark, DE Dover, DE Northeast, MD EXCELLENT BONUS PROGRAM:
You are eligible to receive the earned incentive bonus of up to $600.00 per month which is based on center metrics and customer satisfaction scores for your worked location(s). ChristianaCare , one of the nation's leading health care providers, and GoHealth Urgent Care , an on-demand consumer-centric care company, announced a new partnership to operate urgent care centers across the Delaware / Maryland area.

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Essential Functions

Register patients, verify insurance, and process co-pays.
Schedule appointments and coordinate specialist referrals.
Answer patient inquiries and update them on care status.
Inform staff of patient flow and assist with patient preparation.
Record medical history, take vitals, and escalate critical cases.
Perform point-of-care testing (e.g., flu, strep, ECG).
Perform phlebotomy and administer injections as needed.
Maintain exam rooms, stock supplies, and manage inventory.
Update medical records and scan documents.
Answer phone calls and handle mail.
Perform patient follow-up and maintain reception area.
Handle opening/closing duties, cash out, and secure the building.
Conduct daily equipment checks and submit repair tickets.
Perform additional duties as assigned.

Additional Knowledge, Skills and Abilities Required

Basic Medical Assistant duties
Ability to type quickly, basic computer knowledge
Proficient in Microsoft Word and Excel
Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
Exceptional written and verbal communication skills
Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Our positions offer:

Career Advancement Opportunities with Leadership positions available in Center Operations as well as Clinical Education
EMR training
Direct mentoring relationships with providers and market leadership
Competitive compensation & monthly bonuses
5-Weeks Paid Time Off
Full suite of comprehensive benefits: Medical, dental, vision, short/long term disability, life insurance and 401(K) with employer matching

Requirements:

High School Diploma required
Graduate of Medical Assisting Program preferred
Basic Life Support (BLS) required at the time of hire (American Red Cross or American Heart Association)
One of the following certifications is required (or must obtain within 15 months of hire):
- CCMA - Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
- CMA - Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
- RMA - Registered Medical Assistant (verified through AMT, American Medical Technologists)
- NCMA - National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
- NRCMA - Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)

Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:

Graduate of an Accredited School of Nursing or LPN or RN
EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
CNA - Certified Nursing Assistant

GoForward: When you join our collaborative teams, you can rest assured that your career growth and satisfaction will be handled with the same care that we put into growing our organization. Our modern facilities and innovations will help elevate the way you practice. And, you'll have more opportunities to expand your professional experience and utilize your advanced clinical training.
Apply today and let's connect! Alissa Derby
Senior Talent Acquisition Partner

Christiana Care | GoHealth Urgent Care

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Medical Assistant