Austin, Texas, United States

Corporate Partnerships team reporting to Director of Corporate Partnerships

Half-time in-office and work from home

You will deliver exceptional account management for Capital Factory's most important corporate partners: the Innovation Council. You will help Capital Factory’s contracted clients define and execute their innovation business objectives to maximize the value from their Capital Factory memberships through startup introductions, branding opportunities, corporate relationship building, strategic planning, and VIP event experiences.

The Capital Factory Innovation Council links the nation's largest companies with Texas' most innovative startups and cutting-edge technology and includes: BAE Systems, Baker Botts, Blue Cross Blue Shield, Daimler Truck North America, Deloitte, Ferrovial, H-E-B, IBM, L’Oreal, Raytheon Missiles & Defense, and Standard Industries.

What you will do…

Guide our most important government, corporate, and university accounts through the dense mesh of opportunities at Capital Factory
Navigate complex hierarchies to understand each partner's goals and success metrics, and document the relationship's progress in our preferred systems
Serve as the primary point of contact to drive innovation for your clients, coordinating their interactions with various teams at Capital Factory, including Venture, Partnerships, VIP, Events, and Venue teams
Introduce additional engagement or sponsorship opportunities within Capital Factory and to secure additional investment
Lead snapshot reviews and annual strategy discussions with your accounts
Collaborate with our marketing team to craft press releases and success stories that showcase your client and portfolio partnership achievements

You'll know you're successful if....

You maintain over 80% renewal rate for your Innovation Council Accounts
You possess exceptional customer service skills, consistently making each account feel valued and earning top-tier Promoter NPS scores (9-10) from your clients
You drive additional revenue for the Innovation Council by securing $100k annually in event sponsorships
You ensure contract renewals and client payments are processed on or before their due dates

Partners and sponsors frequently offer unsolicited praise for your excellence, demonstrated by their continued business and loyalty

About you…

You hold a bachelor's degree and have experience in enterprise-level sales
You are skilled at working with large corporations and adept at navigating their internal structure
You have a strong understanding of service contracts and can organize and track all deliverables
You are outgoing and can easily engage with anyone
You are a meticulous documenter, known for creating detailed lists and spreadsheets
You are a natural problem solver always looking for ways to improve processes and transform chaos into systems
You are organized and proactive, but you stay calm and adaptable when plans change at the last minute - because they will, and you roll with it
You check your email in the evenings and are available to work evening events and weekends when deadlines are tight. You do what it takes to get the job done
You have a reliable laptop computer and smartphone that you’re comfortable using for work
You committed to staying Texas for at least the next two years

About our team...

We are passionate about startups and technology
We value transparency and prioritize clear, frequent communication
We excel in both written and verbal communication
We proactively communicate if a deadline cannot be met and propose a solution
We maintain a professional, polished appearance and greet everyone with a cheerful attitude. Whether interacting with an inexperienced student, a persistent salesperson, top VCs, a Fortune 500 CEO, or even the President of the United States, we are always prepared to engage with confidence and respect
We foster a team-oriented environment by actively stepping in to provide support wherever needed, contributing to the overall success of our initiative
We are excited to work in downtown Austin and have dependable transportation
We have a quiet, dedicated workspace for remote work with fast internet
We prioritize security using passcodes on our devices and a password manager
We are proficient in using Google productivity tools (Gmail, Drive, Docs, Sheets, Slides), as well as Slack and Asana efficiently
We are available to work during SXSW (Spring Break), Fed Supernova (Aug), Austin Tech Week (Oct/Nov), DREAMCON (one week long staff summits twice a year)
We get to Inbox Zero every day

4 weeks paid time off (one week is between Christmas and New Year’s)
Personal health, vision and dental insurance paid 100% by Capital Factory
Additional benefits such as 401k program (50% company matching), life insurance, short & long term disability and and employee assistance program
Parental leave including 10 weeks paid leave for birthing parents and 4 weeks paid leave for non-birthing parents
$1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter
Coworking membership at Capital Factory with garage parking space, metro pass, or rideshare credits and access to the onsite gym
A priceless network

About Capital Factory

Capital Factory is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and coworking. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, Capital Factory has been the most active investor in Texas since 2010.

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Corporate Partnerships Manager