About Our Company

Caleb & Brown is a leading digital currency exchange that provides personal cryptocurrency brokerage services to over 26,000 clients in more than 100 countries. We offer a highly personalised service where clients work directly with a broker who provides guidance and support on a wide range of cryptocurrency assets.

We offer a unique, premium service, ensuring clients are all provided with a 24/7 team surrounding every element of their account.

Job Description

We are seeking an Onboarding Specialist to join our team. Responsibilities include:

Onboarding customers in accordance with AML/CTF regulatory requirements, with a focus on applying KYC and customer due diligence (CDD) procedures
Providing a smooth and timely onboarding experience for a range of customer types
Communicating Caleb and Brown’s AML/CTF and regulatory compliance requirements to customers through written and verbal communication
Resolved customer onboarding matters and queries, including reviewing potential sanctions and adverse media results.
Collaborating with others on projects to develop and improve our AML/CTF and regulatory obligations
Apply and maintain other facets of our AML/CTF policies and procedures, including ongoing customer due diligence, periodic reviews, and transaction monitoring as time allows.

This is a remote role, and you must be based in the United States and have a preference for the EST time zone.

Requirements

Skills/Qualifications:

Experience working in a KYC/AML role, preferably with client-facing responsibilities
Bachelor's degree or equivalent
Ability to work independently and collaboratively in a team or remote environment
Excellent verbal and written communication skills
Ability to handle multiple tasks and manage time effectively
Capacity to handle and manage projects of varying complexity
Highly detail-oriented with strong critical thinking and problem-solving skills
Strong work ethic and desire to work in a fast-paced environment
Resilient under pressure and tenacity to face challenges head-on
Understanding of cryptocurrency markets or blockchain forensic tools (e.g., Chainalysis, TRM Labs, etc.) preferred but not mandatory

Compensation and Benefits

Quarterly bonuses
Annual profit sharing
Competitive health, dental, and vision insurance options
2% 401K matching
0% trading fees with Caleb & Brown
Learn from a team of experienced cryptocurrency and traditional finance experts
Ongoing training and industry development

Caleb and Brown Pty Ltd

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Onboarding Specialist (US Based, Remote)